November 2023 by Michael Wingfield
Took my mum there to get a new phone on Saturday afternoon. Doors were locked and a member of staff came to the door and said they were shut for dinner and to come back in 65 minutes.Went next door to EE.
October 2023 by Roaming Dolly
Called in today to see if they could assist with problems which O2 online we?re not helping me with and which had left me with no network connection. The friendly staff in this Stafford shop worked hard to get me back online despite the shop being full of customers. Stacie made every effort to help resolve my problem when she didn?t really have to do that as O2 online should have sorted it for me. I was in a bit of a rush and didn?t get time to thank them enough so a big thank you to Stacie and the team for getting me connected again. 5 stars?.
August 2023 by nicola hilditch
Took my Mum in yesterday and was helped by Ben. He was fantastic and really listened to Mums needs etc, saved her money on her airtime and a new phone to replace her ancient one. Transferred all of her info over to the new phone. Just super easy and really helpful. Well done Ben ?
July 2023 by Joel
Thank you Aaron , amazing customer service , went above and beyond to help us
July 2023 by Holly Richardson
I have not been into a O2 phone store in a very long time and from coming in to amazing service was the best ! With a lovely smile, Wing was able to support me with my sim swap and made sure that everything was finished to a great standard. While I had to come back to the shop for more support, Josie and Stacy welcomed me back with a positive attitude and wonderful assistance. They made sure I had all the correct apps and guided me through each step with clear instructions! I was of the upmost impressed and will definitely be back. Thank you!
June 2023 by Martin Peet
Never answer phone in store
April 2023 by Anthony Addison
Recently bought new phone store operative was very helpful and friendly got a Google pixel 7 at a good price plus got £100 for my old phone. My last 4 phones have all been from Stafford O2 shop and have all been good .
April 2023 by Sugarskull Studios
Situated across from Vodafone and three, and next door to ee
March 2023 by Gary Barnes
Warm and friendly environment, staff go above and beyond to help
February 2023 by Debbie Kinsella
Asking for advice, Stacey was great.
October 2022 by Carol Ingram
Staff very helpful sorted out a problem with my phone.
August 2022 by Rob Gamston
Good service from the guy there. Friendly and professional.
August 2022 by Mel Griffiths
Stacey was lovely. She put my mind at rest over 5g & gave me loads of advice. Definitely worth popping in. Thank you Stacey. ?
July 2022 by Tony Simpson
They two guys in there were brilliant, sorted out my account prob and nothing to to much for them. Credit to O2
July 2022 by Ollie
Got me out of a tight spot. Needed a sim adapter which aren't so common these days. Tim helped me out. No charge. Always the best kind of cost. Thoroughly helpful and friendly member of staff. Huge thanks to the new girl too who had no clue. :)
