February 2024 by Robert Robinson
Avoid the cafe. Service ridiculously slow. Long queue with only one member of staff making coffee and on the till. No staff clearing up the tables. Not what you would expect from M&S.
January 2024 by Maria Newman
Good variety of clothing at the moment. I found what I went in for and very satisfied with the choices.
December 2023 by Sue Cravens
This would have been a 5*, but aftercare let it down. I bought a 3 piece suit for my son, but had to order the waistcoat. I was told I would receive a text within 48 hours to let me know when I could collect. This was never received & I was told it was a 'system error'. The lady who helped us (Sue) was amazing. Very helpful & patient. She couldn't have been any better.
December 2023 by Peter Roberts
1 x succulent Chinese meal:Notso Chinese chicken n bacon pasta,Pickled mc-onion MM,18g proteinous baby chicken',Liam/Noel Gallagher endorsed quench,Morale boosting dessert,All for less than 3 Saturday lucky dips.The heavens have opened and the gods are shining on us.Amen.
November 2023 by lulu catherine
Had Bev for a bra fitting and she was lovely and took the time to find styles I would be comfy with. Left very satisfied.
October 2023 by Laura Stockley
Was greeted on any in. All areas were tidy. Food hall was clean and neat and was given a happy smile and a goodbye on way out.
October 2023 by SK B
Tried ordering multiple vegetarian friendly items on their menu, they didn't have any of those items available. Ended up leaving with no food. Would not return.
October 2023 by kerry white
Visited store today for bra fitting with Bev such a caring wonderful and thoughtful lady .Thank you bev for looking after my mom today
October 2023 by Martin Wright
Lots of things to look at on display but actually hard to find if you want to buy it. Too much merchandise crammed into a small space.
September 2023 by Pat Grubert
Great store has, a great choice of clothes underwear for men women and children. Excellent toilet facilities for everyone always lovely and cleanVery good cafe with views from windowPlenty of choice on food hall.
August 2023 by Suso Chalalunga
Nans fallen down the escalater cheers mate, sort it out you absolute sweet and sour chicken
August 2023 by Anita Ellis
Big shout out to Samantha in Lingerie Department for a great bra fit experience. Her knowledge is amazing. She?s a credit to the lovely store
August 2023 by Claire Oakley
2nd attempt to get refund on a dress, computers down on 1st visit.
July 2023 by Carol Smith
Just had lunch and what let down. Despite a big sign advertising scampi, at just after noon they had none.bSandwich choice was seafood selection only. Opted for crispy chicken ciabatta and fries. Wasn't crispy and more coating than chicken, fries were cooked just. Come on you can do better than this it was real complete rip off
June 2023 by helen D
There are so many great local cafes in Stafford for breakfast. DO NOT waste your money or time at Marks and Spencer?s. We could not eat the eggs Benedict, it was disgusting. The coffee has to be the worst I have ever tasted. The service was terrible. The staff seem fed up. I can?t understand why anyone goes there. What has happened to Marks and Spencers!. I complained to the Head Office to be told they are sorry, they will pass on the feedback to the store to provide a better service to other customers!.
