December 2023 by Dawn Parton
Always a long wait food and very often there is not all food available.
December 2023 by James Brandon-Eley
Top draw as far as fast food goes. Hot and well prepared. ?
December 2023 by Jon No
Takeaway delivery ordered which arrived after 1.5 hrs almost stone cold . Resturant appear to have had it waiting for over an hour before sending it to me though courier said they were informed 15 minutes before they delivered . Hugely disappointed and left hungry for too long .No contact given or messaged to explain any delay which would have helped . Sadly it?s a negative for poor customer service and the delivery teams who appear not to be able to communicate with or use common sense ? I won?t order from here again and will stick to Indian food as it arrives edible , warm and most of all on time !Full refund requested from KFC
December 2023 by Jamal Smith
waited for 1 hour and 40mins for food to be delivered. when it was delivered it was slightly warm... not the first time experienced this. Have had items missing on previous orders many times. sort it
November 2023 by Amy Greenwood
Awful!!!! Never ordering from them again.Ordered at 11.50am received it cold at 14.23pm, the restaurant kept saying the driver was on there way.Do not order from them
November 2023 by Eoghan Irvine
Painfully slow. Was made to pull up on the left, which was packed with other customers. Such a small area where they seem to gather most of their drive through customers. My order was given to a different driver. After I went in and expressed my frustrations. My order was delivered by a member of staff who almost did the same mistake again. Food looked like it had been thrown into the bag. Despite being local, I?m definitely not coming back here again.
October 2023 by Chris Boult
Awful ! We thought we'd give it a try and ordered on line. The food was ready before collection but didn't appear on the digital display, so was left standing too long. On arrival back home it was cold. The 'fries' were terrible, tasted like cardboard. I'd ordered an additional 'large' portion. Large , it certainly was not. In fairness the chicken was still reasonably tasty, albeit cold. The wrap tasted very processed and too salty. Poor quality, poor service and poor value for money. No thank you. Not again.
October 2023 by Jennifer Flude
Disappointing Experience.It has been a few weeks since I had a KFC and I was truly disappointed.Not only had the price rocketed but the food was also disappointing. I remember when the 'Bucket For One' was over £7. Now it is almost £10!!! The chicken pieces were a lot smaller and did not taste like the usual KFC. It was rather bland! The other felt the sameTo top that up the service was appalling!!! The lady attending to the 'Drive Through' was too busy chatting to a lad that she did not see us waiting for 15 minutes! At first, we thought she was busy attending to a customer who was taking too long. Then we realised that she was socialising with a customer. When another car pulled up, I had to go into the restaurant to get her attention, she became embarrassed and was so apologetic.In general the restaurant and toilets are often dirty and oily. The tables are often not cleared away and wiped clean.KFC You need to turn this experience around!
October 2023 by Belle Jarrett
We ordered off just eat. The driver gave us someone else?s order. The manager Pippa got us to order a gravy and give her the order number. She then sent us our original order along with the gravy for free. Amazing service and made me cry she was so
October 2023 by N K
Lady at the collection window rude attitude. If you?re not happy with your job then don?t be there. Ruined it for peoples come to enjoy their food.
October 2023 by Jeremy Hunt
Great classic fried chicken, but slow service and sticky tables..
October 2023 by Ant camplin
Literally a small handful of chips and 4 tiny drumsticks in a colonel 4pc meal. Daylight robbery to put 4 of those pieces in a meal feel completely
September 2023 by Ava Davis
Absolutely amazing KFC, world class food and amazing staff. Would never change KFC and will continue to order from there. Showstopping.
September 2023 by Melanie Blakeman
Very slow, lost order and had to be chased to get served. Lots of deliveries and those seemed to take priority with the staff, as they were being hassled by the drivers. Won't be back anytime soon.
September 2023 by Smit565
Ordered on Drive Thru for family meal on Sat 2nd Sept 2023. Not busy and was given order in large bag, unfortunately when arrived home discovered not remotely what I ordered. Returned to rectify order and was given refund for what I was given then had to pay for original order. Returned to car but before setting for home decided to check contents of bag. Order still missing one bargain bucket!!!!!! Returned to rectify only to be confronted with server with a smug grin who appeared to know what he had done. Wasn't even offered a replacement meal which had obviously become cold. Absolutely shocking attitude and service.
