April 2023 by Owen Bradburn
Fantastic service. Staff were very professional and answered any questions I had. Had my watch repaired and got it sorted and back to me within a week. Couldn?t ask for more.
December 2022 by Christopher Radcliffe
One of the good jewelers who have been here since I was a kid! Support them as they support our town
August 2022 by Jessica Scott
Me and my Fiancé used Ernest Jones to purchase an engagement ring. Store manager Rachel was extremely helpful when it came to choosing the ring and the size and promptly had it ordered to be ready for us to collect 2 days later.Upon collecting the ring we had a few questions about certification, insurance etc. And all of our questions were answered by a really knowledgeable member of staff, he was super helpful but I didn't catch his name.Thanks all.
June 2022 by Ravi Sharma
Excellent customer service and friendly staff. Recommended for adjustment of watch straps and ordering of extra links.
June 2022 by Sheila Rock
Lovely staff. Was in and out in 5 minutes.
May 2022 by kelly louise
If I could leave no stars i would..Myself and my partner came in store today to look for wedding bands, the woman on the counter was more interested in her ipad or what ever it was. The young lad walked past us twice and said absolutely nothing, we waited a few minutes to see if they would assist us yet none of them bothered. I told my partner we would take our custom somewhere else and still none of them bothered to help. The young lad stood behind the counter facing us yet talking to the lady. Never have I been made to feel so awkward! Thankfully Warren James have lovely helpful staff.
March 2022 by brian taylor
Lovely friendly staff and service.
January 2022 by James Bramwell
Rachel and team were very friendly and helpful in helping me choose a watch for my girlfriends birthday - thanks guys!
November 2021 by Tracy Tom
Husband bought me a beautiful watch for my birthday from here, went in to get some links removed. Staff really helpful and friendly, whilst waiting I thought I'd look for a new necklace however it seems to be more of a watch shop than a jewellers.
October 2021 by Susan Doughaili
The customer service was sensitive and informative whilst choosing a very special ring for a very special occasion. Excellent. Couldn't of asked for better.
July 2021 by Lin Ross
Lovely friendly service, very helpful. A good range of quality products available.
September 2020 by Tom Robbins
I ordered a watch off the Ernest Jones's website, it was delivered early with all the necessary documents, the watch bangle needed adjustment, I phoned our nearest branch in Stafford and spoke to a very helpful lady who told me just come to the shop and they would do it free of charge, whilst we waited and this is exactly what we did. The Staff in the shop were really pleasant and helpful and the adjustment was made perfectly.
September 2020 by Sam Kendall
The manager is shocking. Laughed at us when we discussed the guarantee, she said it doesn't last that long when there is signs up stating this.
July 2019 by Lianne Cox
Lovely jewellers
May 2019 by Richard Gregory
Good if you are after a decent price for jewellery.
