March 2024 by Julie Summers
Website very difficult to negotiate and options chosen were not shown and you couldn't forward properties on
January 2024 by Micha? R
Recently sold a house with D&D and can totally recommend it. From the viewing process to the completion i was updated as often as required. Special thanks to Nicola Hart who was very patient and understanding throughout the whole process.
December 2023 by Daniel Broome
We were selling a house with them and wanting to buy a house that they had advised. I spoke with the agent and made a viewing on a house to find out that the house that I was viewing was a different house. I rang to chech this with them and x3 members of staff told me that it was the house and I was wrong. They then told me that they had used other photos of a different house.James who told me this was very rude to me and said I could talk with Steve the director well what could I say he was the rudest most unprofessional person I have spoken to telling me that I should have read the small print. So i cancelled the viewing. He then phoned back to apologize for his staff not knowing what they were talking about but refused to apologize for the way he spoke to me. So we have now taken our house off the market with them and would recommend you give them a wide birth. If this is how they talk to customers both selling and buying it shows how unprofessional they are. Oh they then rang me to see how I got on with the viewing I had cancelled.The last thing is they never call you back when they say they will.
December 2023 by Hayley Smith
Really poor experience. Only interested in new business. Sales progression team were not interested in taking our sale forward. The recommended solicitors by Dourish and Day have made numerous mistakes throughout the process. Was promised a file review that has not happened.
November 2023 by jamie sharratt
Very happy with Dourish and Day from start to finish, both the Penkridge office with Adam and Andrew and the Stafford Office with Andy and Claire for our Sale and Purchase. Would recommend, great service all round.
October 2023 by Becci Narcisi
Nicola was absolutely fantastic during the sale of our property, kept us updated every step of the way, helped out with any issues and so professional. Highly recommended
October 2023 by Josh Groom
We dealt with many estate agents in the Stafford area, but Dourish & Day stood out the most. Always easy to deal with, approachable and honest.Sarah was our main contact for sale progression (purchase) and she was excellent at keeping us updated.Thank you again.
October 2023 by Jason Spendelow
We rented a property with Dourish & Day and had a really positive experience. Janine was professional, responsive, and friendly. Would highly recommend their letting service.
August 2023 by Adam Munir
Outstanding service from start to finish. Jeremy from the Stafford branch was professional , efficient and gave me some great advice in regards to selling my property.The whole process was effortless and the team at Stafford dealt with everything for me which left me stress free.Massive thank you to Sarah and Jo for their excellent communication throughout the whole say process and dealing with any enquiries I had and answered all my questions. Excellent response times via email and phone calls at all times which helped was a massive positive for me with working hours etc.Would fully recommend using Stafford Dourish & Day and will be recommending it to any friends and family who are looking to either sell or rent their properties!
August 2023 by Gary Overton
I am very disappointed with this estate agent, viewed a property, and was very very interested, I rang the estate agent directly after we viewed to state we were very interested in the property, and I was advised that someone would call us back to discuss our viewing. No one called us back, agreed we are in a position where we need to sell our property, now we see on rightmove its sold STC. A telephone call to advise of this fact would have been courtious, I'm mind very very bad customer service. The estate agent we are using to sell our property constantly calls us to advise us of the current situation with our sale, why oh why couldn?t they have called us to advise us the property we viewed had been sold. It's totally unprofessional.
July 2023 by Stephen Harrison
A 1st class service. Dourish & Day were recommended to me and they exceeded my expectations, certainly the most honest and professional service I have had from an estate agent. Highly recommended.
July 2023 by Adrian Downing-Booth
Came out to check an apartment above our garage with a view to renting it out. Excellent service, with appealing photos, was let within a week. Highly recommended
April 2023 by Andrew Clarke
Dourish & Day sold my property and the property I purchased. The whole team was fantastic and kept me well informed throughout the process. Their level of customer service exceeded my expectations. A special thanks to Jeremy and Nicola. Thank you Dourish & Day.
March 2023 by Liz Lee
First experience when looking to purchase not brilliant to be honest. Not customer friendly in showroom, slow, disinterested and didn?t get service I wanted with options of homes when gave price range. Definitely would not sell my home with D and D as I did not feel confident effort would be put in. Asked for viewings on properties but again not upbeat response so see what happens!
March 2023 by T Daly
The team at Dourish and Day have been fantastic from the outset.Steve Dourish?s expert advice and his tenacity in getting results for his clients made a stressful few months much more manageable. I would definitely engage Dourish and Days services again in the future should the need arise.
