December 2023 by Anthony Collis
Very good and helpful wood rekamend 2 a family and friends
August 2023 by Nicola Sargeant
Excellent service and helpful staff (Julie & Sarah) in the Stafford branch when we went in to find information on my son's trust fund account.
July 2023 by Tracy Broadley Jackson
Really helpful, cheerful and friendly staff at the Stafford branch, especially Octavia, Julie & Emma who have all helped us navigate some complex banking administration. Thank you.
October 2022 by Carl Howard
Very professional and polite
September 2022 by stuart bromley
Helped me closing my fathers bank accounts down after he passed away ....the staff were superb in such a traumatic time ...cant praise them enough
June 2022 by Adam Haywood (Kelrick)
Always very helpful when I been in and when I have had to phone the branch always answered quickly and sorted my request.
September 2021 by Chris
Banking with the Co-operative for almost 10 years now. The security of this bank is crazy good and very expected, as I feel very safe handling my money through them, the Customer service in branch are super friendly and are well spoken. The customer service online is a big 2/10, however I do not believe it is the staff in store doing online customer service. Keep up the job :)
July 2021 by Melvyn Cotterill
Just incredibly difficult if not impossible to contact my local branch by telephone for a simple enquiry. The wait time on the national number is just rediculous, why do I use this bank?However, local branch staff are always helpful.
November 2020 by Jue Eaton
The staff are really helpful and friendly. Have been banking here for 30 years . The only slight criticism is that the bank have separate business banking to personal ...
July 2020 by David Hadley
Abrupt abrasive counter staff
August 2019 by Debra Matthews
Extremely bad service been queuing for ages and am first in queue they need to open another till !!!
November 2018 by B Dog
It's a bank.
July 2018 by Skye Lana Elizabeth Cook (TheRainbowSkye)
Terrible Service, Very Slow, Admittedly there are a couple of good members of staff but on the whole not a great bank, although I think that can be told by the fact they put big stones outside the sheltered bit at the side of the store so that homeless people wouldn't be able to seek shelter there when it rain.I've lived in Stafford all my life and I know a lot of business are very supportive towards the homeless and I think you have to be a really cold hearted business to stop those less fortunate being able to seek some shelter from the rain.They say The Co-Op is a company that cares about people and the local community.Doesn't even deserve one star.
October 2017 by Amanda Ratcliffe
Nobody answers the phone. Need to rearrange an appointment!
September 2017 by Skye Lana Elizabeth Cook
Terrible Service, Very Slow, Admittedly there are a couple of good members of staff but on the whole not a great bank, although I think that can be told by the fact they put big stones outside the sheltered bit at the side of the store so that homeless people wouldn't be able to seek shelter there when it rain.
I've lived in Stafford all my life and I know a lot of business are very supportive towards the homeless and I think you have to be a really cold hearted business to stop those less fortunate being able to seek some shelter from the rain.
They say The Co-Op is a company that cares about people and the local community.
Doesn't even deserve one star.
