July 2023 by Ismail Hussain
Lovely sub. Crafted to perfection ??
July 2023 by Dominic Ogburn
Poor customer service and rude staff.
May 2023 by Rachel Fleet
The salads are amazing here. You certainly get value for money
March 2023 by Viren Bhatia
Poor customer service skills, no member of staff came out until we got eye contact with someone. And even after that person that served us seemed like she didn?t want us to be there for an order (we were the only customers in there), even walked away muttering something to her colleagues inside whilst the order was in the oven. I travel a lot over the country, this subway is the worst I?ve been to!
February 2023 by Joanne Watts
Stopped off during a working day, they had a good selection of bread and fillings but it's so expensive for a sandwich! Staff were great.
November 2022 by AnnaS19443
We arrived in store to a small queue of 2 couples and one person in front of us. It soon became apparent that it was taking ages for customers to get served as delivery drivers were turning up and collecting orders. We all waited patiently for another 25 minutes. The staff at no time apologised for the wait and carried on ignoring the customers right in front of them and continued with other orders. After half an hour I approached the counter and said to the the girl ?can you tell me when we are going to be served as we have been here half an hour already!? To which she replied ?we have got a £90 order? and I said ?but what about your customers here standing in front of you? and she responded with ?these are customers as well?. I understand that they were busy.However, the complete lack of regard for waiting customers was awful. There was no apology for the wait and absolutely no communication! They simply ignored us!
May 2022 by Lizzy Cotterell
Service was dreadful!! Order was also wrong!
March 2022 by RED CAP BOY
Nice subway located inside with burger king. Staff members was very friendly and smiley especially the young lady. The food was good and the place was clean and tidy. I did notice though that the prices where a bit higher than previous subways iv been to.
March 2022 by Max Hammet-Millay
Nice subway located inside with burger king. Staff members was very friendly and smiley especially the young lady. The food was good and the place was clean and tidy. I did notice though that the prices where a bit higher than previous subways iv been to.
January 2022 by Oannes
The article I read informed me the 'bread' isn't actually bread because of its sugar content. I used to eat here a lot now I've come to learn how misleading the product is and the corporate slogan of eat fresh is misleading.
August 2021 by mark B
We stopped this Hotel when visiting Alton Towers around 40 mins away.we were originally booked into a room on the first but when we booked in the fantastic receptionist realised that my Wife might find the stairs a bit hard and put us into room 2 on the ground floor close to our Daughter and her Husband who were also staying.If I could find a fault it was that the room could do with a bit of a update but otherwise everything was great.Must give a big well done to your reception staff who could not have been any better.
August 2021 by Meander444065
Free parking, central location Close to loads of eating places 20% off local Wetherspoons when you show your Travelodge room key Amazing value , friendly staff ( first review of any kind for me in years)
August 2021 by P4312ORleem
Arrived at the hotel. No one at reception desk so waited. The bathroom was grim with water on the floor. Clearly the bathroom not cleaned. The room I was given was right next to the exit door so the early risers leaving resulted in door opening and shutting loudly right outside the room - room 1 should not be in use! To make it even worse a cleaner opened my door in the morning even though I didn?t check out! Tried to feedback when departing but no one at reception again. Poor, dirty, and shocking. Please avoid! #room 1 should be used as a store room due to it being the one closest to the exit - being woke from 530am was not helpful.
August 2021 by holidayfan55
Overnight stay to visit friends in Rugeley. Greeted by very friendly lady, Laura. Room was clean with comfortable furnishings. Lovely big bath towels which is unusual in budget hotels. No restaurant available but I believe they do the take away breakfast box. However Travelodge guests can claim a 20% discount for Breakfast at the local Wetherspoon which is in walking distance. All the staff looked like they enjoy their jobs and working as a team. We had an excellent view over the park and duck pond. I guess if you get a room overlooking the car park and petrol station it might not be so quiet. Would we stay again? Yes we've already booked a longer stay in October!!
July 2021 by Stephanie Lee
Quick visit, staff were really friendly and professional, not too expensive and tasted fantastic.The TLC (Tastes Like Chicken) sub was fantastic and their double chocolate vegan cookie was amazing.Big thanks to the staff for making it a clean, friendly and calming atmosphere.
