March 2024 by Kay Mashee
Margarot... She should not be in a customer environment. Upon greeting margarot she completely ignored me. I was hoping to send some parcels unfortunately the signal was terrible, I asked Margarot if the signal would be better outside and she literally laughed at me and gave me the most filthiest look. I have never experienced such bad customer service, I noticed there was a mistake on one of the parcels (a duplicate) I felt so uncomfortable and upset by the experience I didn't even dare to go back into the store to rectify this. The time before this Margarot served me was me collecting a parcel, although I had an email stating my parcel was in the store Margarot had a quick look and told me it wasn't there. I advised that I thought it would be a certain parcel I could see and she didn't check... I asked my partner to go in who was waiting in the car and eventually received my parcel. I dread entering this store if this woman is working, she has such a negative impact on my day. My female friends have all have the same feedback about her, however my male friend says she's okay. It's seems she has a grudge against you her females , who knows. That woman is rude, none helpful, unapproachable and miserable.
July 2023 by Adam
Ordered Brewdog Hazy Jane on line and they sent Brewdog Punk IPA which we don?t like. Waste of time. Won?t use these again.
October 2022 by Pauline H
Always friendly service, I've been shopping here for 10 years. Expensive for a big shop but I call in most days for essentials.
July 2022 by Stef DC
Impressive mushrooms
May 2022 by Lewis Wright
Worst customer service experience I've had in my life. Member of staff told me to "ask before" abruptly when I asked to top up a Gas card, then proceeded to snatch it out of my hand. He never asked me if there was anything else I wanted. Miserable and rude and not for the first time, not to mention the shocking language after allegedly 'cutting his finger'. There's a Coop in Hartshill, far better staff, go there. Do better lads.
May 2022 by John Parker
Served by Jason in the jeans, a very rude man.
September 2021 by Amelia Wharton
Very poor experience.
August 2021 by Lianne Harrison
The staff here are so friendly and helpful often going beyond, I've always got what I needed and often have great offers
October 2017 by Diane Irvine
Used alot