July 2025 by Steve Procter
Dropped a suit off and had it back within 2 days ,all professionally done
May 2025 by Asma Sultana
Great service for the last five years- for both dry cleaning and wash/iron service. Clothes done abs ready in good time with a text confirmation. Highly recommended
April 2025 by Draga Maria Haywood
Friendly staff and fast service ? I?ll give them that.
However ? and this is a huge however ? the entire place reeks of damp, and now, so do my coats.
After the first pickup, I was in complete shock. The coats that were supposed to come back fresh smelled absolutely vile ? like someone who?s been living rough had curled up in them for days. They still do. We sprayed them with Febreze, aired them outside overnight twice, and nothing. The smell is baked in.
My husband even took them back to be re-done, picked them up yesterday? and guess what? Still disgusting. I'm furious.
These coats weren?t even visibly dirty. I only took them in to freshen them up. I deeply regret it. They?ve gone from smelling like Dolce & Gabbana and Gucci to stinking like Larry the homeless guy turned them into his personal bedding.
This was my first time trying dry cleaning. And it?s safe to say ? NEVER again. £40 wasted, and now I?m thinking of donating my beautiful coats because I physically can?t wear them without gagging.
I?m beyond disappointed. I?m pissed off. Furious. Disgusted.
February 2025 by G B
Lovely dry cleaners, all the staff are super, super friendly!
December 2024 by Malcolm Fox
Normally l would have travelled a short distance to Congleton to Johnsons The Cleaners. However they have closed so decided for the first time to go out of my way to the branch in Newcastle under Lyme. Although I looked at the reviews beforehand and noticed a few had given an unfavourable review, I based my experience on previous dealings with the branch in Congleton.
I had a bespoke suit to be cleaned with a bespoke dress shirt. The young lady assistant was very helpful and professional. I collected my suit and shirt the next day after receiving a text that the garments were ready. I could not have wished for a better service and so pleased to have my suit and shirt back without any issues. Well done team, excellent work.
I cannot understand why there are a few negative reports. My personal view is Johnsons The Cleaners in Newcastle under Lyme are an exceptional team and have no hesitation in bringing my other bespoke to them for their professional service. ??
November 2024 by Maya Pourpoutidi
Staff are quick and friendly
February 2024 by saima4444
Worst service ever don?t waste your time going hereTook my duvet in to be cleaned and received it back the next day however it didn?t look like it?s been cleaned nor did it smell like it been washed. so took it back and they apparently re washed it HOWEVER the duvet now smells clean and only one side has been washed the opposite side still has a very clear stain and it looks like it not been touched. (They must have soft cleaned it with fabric spray) impossible it went in for the wash.Won?t be going back again nor would I recommend them to anyone else. Even the staff look like they can?t be bothered no smiles or polite conversations. Worst experience ever
January 2024 by Khyldoon Bajwa, MBBS, MED, MD
Wonderful girl, easy service
December 2023 by Youssef&Kadie Amrani
Do not use this dry cleaners!!! We took some coats that have been in storage over the summer to be cleaned, it was made very clear that the staff would try their best with the stains but no promises could be made which is fair enough. We dropped the coats and picked them up 2 weeks later. The coats were in the exact condition we took them. I then decided to buy some fabric cleaner from Poundland and it took out at least 85% of the stains so I?ve no idea what they did but I shouldn?t have wasted my money and should have just done it myself in the first place. Definitely will not be returning
November 2023 by bader almater
Great service
October 2023 by Arzzy Bagasina
Fast and easy
September 2023 by Teddy bear and Maple
Great company for getting your clothes washed and ironed or dry cleaned.Staff, helpful and nice and friendly.You receive a text when your clothes are ready to pick up, nice ?????.Plenty of car parking spices, so you can park to put your clothing up.?????
August 2023 by Babar Hashmi
went collect my suit yesterday, when I got home ,all creased up.Took it back, the lady had a very bad attitude towards me and she was saying come back Wednesday, I explained to her wedding is today, then she said come back in 3 hrs ,I said wedding in two hours.Won't be go that place again
August 2023 by Pamela Sherratt
Great customer service and did my alteration with expertise
July 2023 by Red Rebel Andy
Really wary of getting our curtains cleaned but needed not to worry the staff were brilliant cost was reasonable and the turn round time was amazing. Curtains came back a lot cleaner thank you.Service: Drapery & window cover cleaning
