May 2025 by Trixie
I love this store, owned by B&M. They have good bargains in this store, however there?s one downfall, they tend to advertise stock they don?t have in stock. Seem to be on the lazy side of removing tickets. when there no longer getting stock in. ( then will put a similar stock in front of the ticket price of the stock they no longer have which causes a lot of confusion) also notice red dots are on some of the tickets which means stock out of stock. This is for staff benefit only. How bout just remove the ticket if it?s not in stock- simple solution.
Went in this store on 19th March 25 item stock in shelf no price for the item- occurring issue in certain products in this store.
Raised a complaint at this store recently staff appalling attitude and behaviour towards me. Another lying about a price that I had told her- which I never she assumed without asking me.
Was offered an appointment at the store with the manager. Asking if it was convenient. When I responded the staff now demanding I go if not the complaint will be closed. ( you cannot ask a customer of an appointment is convenient. Then go back on your word and tell them that if they don?t attend the complaint be closed)
Poor poor service why wonder the staff in store behaviour the way they do poor management from higher who do not have competence or skill to deal with complaints or managing a team.
See emails below.
Recently went purchased spare ribs what I didn?t know that the food sale by date had already passed. Thought this company knew about quality control. Luckily for them I checked the date before eaten it. Otherwise company would have had a law sue on their hands. See pics below and the their response.
April 2024 by michael barry
Great little chain of supermarkets , always plenty of special offers ?
February 2024 by Santanu P.
The six pikelets (Povey's) that I bought from here were burnt. (Pikelets are a local delicacy)
January 2024 by Ian James
The the staff are always great here, good prices ,what's not to like.
January 2024 by Phill Robinson
Not used any of the above.
September 2023 by Alice Facciponti
Call every week to see if there are any bargains, usually yogurts are down in price I got 4 for 50p and the frozen fish is 1.75 a pkt of 5, poundland charge £3.
August 2023 by James Kelsey
It's mainly good for quick frozen food at cheap prices. There are lots of frozen crispy chicken in freezers. A good place for quicker oven meals.
June 2023 by Stuart And Val Gamer
Gem of a place. Can get a bargain here. So much choice and affordable prices. Well worth a visit
April 2023 by Matthew Scandrett
Quite small for a heron foods but they do have good space for the offers that and those one off buys.Navigation around can be tricky as it feels cramped in there due to size but the good hand of B&M is a shop I?ll always stop in
March 2023 by Elizabeth Maddox
Good prices and choice of products. Fresh fruit and vegetable choice limited.
February 2023 by melvin thomas
Staff are friendly and helpful, the shop is well set out
August 2022 by Shaun Kearns
Great bargains here and the staff are so polite and helpful.
February 2022 by roger cotton
Excellent customer service good store good range off food available
January 2022 by Kevin ?Supaflash? Sweeting
Prices were geat but it seemed short of staff.
January 2022 by Nyree Major
Good place to go if you want something
