November 2023 by Tim Laws
Highly recommended! Efficient and friendly staff. Great prices too. Possibly underestimated how busy it would be on a Sunday morning though!
November 2023 by Cherry Varghese
No much waiting, could buy items quickly. Overall good experience ?
October 2023 by Olivier ?Galaxy? Sitek
Best auto car parts shop around the area, they have everything you need in stock! How big is this place! Whenever I need something I go there and they have it! Great place ?
October 2023 by Jim Lovatt
Quick and easy to collect parts, any day of the week. Usually a discount if you buy online. I have had the wrong parts or faulty parts sometimes, but it has always been easy to rectify.
September 2023 by Anthony Ketebu
Very disappointed, tried to sell me an incorrect battery, got a refund in the end.Won't be going back.
September 2023 by Phearoe King
Never had a problem. More time they are the cheapest.
August 2023 by Darth Parts
Always get plenty of help, advice and good conversation with these guys and girls?.knowledgeable with good prices
June 2023 by Matt Butters
Very good service. I ordered a part for an older car at lunchtime, and as promised, it was there the next morning. The part seems to be of good quality too.
June 2023 by Carol Burt
Unfortunately, I didn't have the part I needed. However, staff did advise where I may find it. Good customer service.
June 2023 by Sui Zomb
Go here for most of my Autobrite products as its fat cheaper than buying direct (or from anywhere else for that matter). Only niggle is that queues move VERY slowly.
April 2023 by David Edwards
just wanted to say how fantastic the staff are at this branch.I called yesterday(22/4/23) to return a car battery for my daughter's car,which I only bought 5 weeks ago,but it lost its charge and went completely flat due to being faulty.There was a queue of about 5-6 people before me,but within about 5 minutes,the two young ladies had served the customers very promptly and professionally.The lady who served me quickly checked the battery and confirmed it was faulty . Naively, I didn't have my paper invoice with me,just my order confirmation email from when I used the click and collect,thinking this would be proof.The lady pointed out that they can only do the exchange for another one covered by the 3 year warranty,with the invoice ref number.However,she kindly got me a replacement and advised me to contact the customer services department and also gave me their number.I did this,and spoke to a chap called Mark.R,who listened to my story and duly sent an email copy of my invoice for the battery,even staying on the phone to make sure I could check that I received his email.Absolutely brilliant service from all the staff at Stoke and at customer services.Thank you so much,and keep up the good work,kind regards,Dave Edwards
April 2023 by Jennifer Watson
Horrific customer service, super rude staff big shame I can't put 0 on the rating but will 100% just order online or go Halford from now on!
April 2023 by Kevin Prince
Good value parts but there's always an issue with either incorrect parts or lack of stock
March 2023 by Dave Brookes
Poor reaction from staff to delivering a second hand part, box and part obviously worn and second hand, no sorry no nothing. I know a Customer had probably done them but just no help what so ever
March 2023 by Kovács Zsolt Péter
I went to the shop for 4 different item.3 of them is very basic.. coolant, de-ionised water, etc..They have nothing, or if is there any, is close to double priced then somewhere else.
