October 2024 by Ian Walker
Great breakfast friendly staff
October 2024 by ian georgiou
Both main meals in the evening and breakfast buffet were really good ?.
The service was excellent.
Normal family atmosphere.
September 2024 by Ruth Irvine
Great service and food. Staff were lovely and very helpful. Very enjoyable stay ?
September 2024 by Chris Toft
Went recently for breakfast, all you can eat for just over a tenner with tea and coffee and juice included in the price. Also the breakfast stuff if not sat under a heat lamp slowly drying out, they come to your table and you tell them what you want eg 17 bacon, 3 poached eggs, all the beans. They then bring it too you freshly cooked. Brilliant idea! While you wait there is fruit, toast, cereal fresh fruit juice, toast too help yourself too. Can't fault the place was delicious and didn't give me the shits
Kid-friendliness: There's a soft play area so well geared for kids
Wheelchair accessibility: Easy wheelchair access
September 2024 by Jeffrey Moss
Just an OK meal nothing special.
Screening kids ?
September 2024 by Paul Hanlon
Not greeted for breakfast
But like it or not we we're entertained by Julie the whole meal,
Just off holiday, and late back for their first day, lots of papers to do but oh well needed to sleep in. It's okay, though, as they're not in on Wed as thats therapy day!
Awkward times, as the boss wants face time all the time, he needs to see interactions, "chatting the whole time isn't enough."
Latest gossip:
They're trying to get rid of the night quarter but have not yet done so.
September 2024 by sarah louise 2212
Friendly, lovely food every time, great atmosphere. Always happy to help. Never had a bad visit here, would definately recommend.
September 2024 by J Maddocks
Friendly staff at The Redwood especially Tammy. Great service
September 2024 by Mike Kingston
Parking: Had a smothered platter, not sure what it was suppoed to be smothered in but it was okay.
September 2024 by Jade Kellock
Lovely staff, friendly and welcoming. Food was nice. Everything was available too.
September 2024 by Wesley Hackett (Wez)
Food is ok at times. Not so good the rest of the time.
September 2024 by Christopher Gray
Wow..wow...wow...The Redwood Brewers Fayre is the absolute pinnacle of disappointment. I dont normally leave poor reviews, however on this occasion i feel my review is warranted.
We came here for a birthday meal, tonight 19/08/2024 now to be honest, it was a last minute decision...that's on us but 5 of us were hungry and the one in Crewe we believed is closed for a refurb.
We decided not to have starters ( I'm now thinking this was a good choice) so we launched into ordering mains and puddings, 2 large mixed grills, fish n chips ( not available) so ended up with scampi, and a couple of chicken burger type things, puddings were a crumble, 2 cheesecakes, fudge cake and apple pie. The mains turned up and the first thing that struck us were the portions...they were woeful, I'll admit yhe steaks were cooked as requested but my God...can they make the portions of chips any smaller!! Peas...smallest spoon available, 2 very well done ( burnt onion rings) now taste wise...OK...not great but I reminded myself that this was a cheap n cheerful place to eat..in the end..not really cheap and certainly not cheerful.
Anyway..I digress...the others seemed happy with their choice, if not very stingy on the sizes. They eventually agreed to 'give us' an additional bowl of chips. Now we waited Iver 30 mins for our mains plates to be removed...now in some cases in a busy restaurant this could be considered acceptable, with a restaurant with 12 other diners this was not. A couple sat on another table had also been complaining about their food and promptly left...we were kept waiting for our dessert. Two members of staff were busying around (seemingly the only 2 working) whilst the manager was very busy...on her phone ( obviously not checking reviews for her establishment). In the end my wife had to ask for the plates to be cleared from the table. This was done in stages, 2 plates removed then 10mins later the rest removed. After a further substantial wait our desserts started to arrive...the first was slammed down onto the table...and I'm not kidding...the attitude which actually shocked me made me think we'd actually gone to one of those Karen's Diners where you pay for poor service!! So...complaints on the dessert..I haven't seen skin on my custard like that since a primary school dinner, the crumble wasn't really a crumble, my pie edge was stone cold, the cheesecakes looked OK and the toffee pudding wasn't too bad...apart from whatever excuse it was for custard. So...all in all..this is an experience that I really don't want to repeat or other make the same mistake...always check reviews first.
Will we return...we will not...will we recommend...we will not...will I leave a review...yes I have. #BrewersFayre... sort this place out and get a manager in who actually cares about what they do.
September 2024 by Danny B
Just been here for a family breakfast and very good service, great food, clean, well organised and plenty of choice.
We didn?t pre book and were given a friendly, welcoming reception and shown to our table.
They offered a buffet style breakfast with an extremely well organised and professional set up.
All food was hot, fresh and there was plenty of it.
The staff were very polite, friendly, professional and proactive, always reorganising, checking on quantities, cleaning, clearing tables and extremely assertive.
Food was cooked to a very high standard and the chef was constantly checking quantities.
This is how I had experienced Premier Inn breakfasts to be pre lockdown. It just seems post lockdown the quality of service and attitude of staff has deteriorated considerably and the customer care is non existent in many establishments but well done to The Redwood Brewers Fayre 10/10 these are the standards that should be met and followed by all! ??????
September 2024 by Tina Woof
We stayed at the Premier Inn and booked a table for breakfast on Saturday morning. Everything was very clean and the buffet was kept well topped up so there was no waiting for cooked items. We have had many Brewers Fayre breakfasts because they are great value (kids eating free) and this was one of the best.
Kid-friendliness: Always a great welcome for the kids at Brewers Fayre. My son dropped a yogurt, and the staff were very kind and promptly cleaned it up.
September 2024 by Claire Johnson
Food was nice and it was a very spacious place that holds a lot of people. The childrens play area was closed for cleaning and that was one of the main reasons for choosing the place.
