March 2024 by Ben Alves
Great experience! Our whole family enjoyed the relaxed environment and excellent service. We have all found a new hobby!
March 2024 by Pam Talbot
A relaxing enjoyable 2hours of fun, thank you, will be back
March 2024 by Becky
Pretty pots have replied to my initial review, thank you.Explaining that you were training staff on that particular day, if we were told that on arrival it would of made sense why the service was different to our pervious visits.Thank you for taking the time to reply.
March 2024 by Emily Jade
My third visit here: "I used to visit here."I regret that this may be the last time I come to Pretty Pots for what I used to consider to be a pleasant and relaxed day out. With a huge variety of pottery and lovely caring staff, this place used to be a treasure in our local area. It's such a shame that it isn't now.On arrival, everything seemed fine - despite the usual cricket club carpark being closed (however, if we hadn't seen this on the instragram page, then we wouldn't have been aware of this prior to arrival).The painting fee had increased to £5.00 per person, which we were aware of upon booking. We felt this was fine considering we know that the service here was wonderful and that often we take small pots of a few paint choices away if we hadn't finished our work.We visited at 9:30 am on a Sunday morning, I had taken my mum for her first ever visit as a late Mother's Day gift.The experience began the same as usual, we were seated, and the staff member explained that they would need the table back for 11:30 due to a fully booked day - fine as usual.However, when we viewed the pottery shelves, there seemed to be so much less choice than there used to be. The variety was underwhelming.After we had chosen our pieces, the same staff member came over to ask if we had been before, and we said that 2 of us had, but my mum hadn't. She briefly explained the process, and we began painting.The overall experience was enjoyable and relaxed. Despite this, I missed the charm of the usual staff members who I had chatted with during our previous visits - I always enjoyed the staff insights into how to apply the paints and the time they took out of their day to talk with us and compliment our work. However, this aspect was completely missing during this visit.Towards the end of our session, several members of staff swarmed the room. At 11:00am, one staff member asked, "Is this empty?" Gesturing to our drinks which were clearly still half full and then proceeded to stand and eagerly waited next to me whilst I finished my drink. At 11:10am, another staff member came to our table to take away the paint tubes, leaving us with only the colours which we had already decanted into our trays for the final 20 minutes of the session.At 11:15am, another staff member came to take the payment for the items. I was sceptical about the payment total as we had paid the deposit prior to attending, and in the past, during every visit, we have been charged incorrectly a higher amount than was due. The staff member seemed unsure in general and asked for advice from another staff member to ensure the bill was correct - the bill was correct, thankfully.Upon reaching 11:25am, a staff member came to inform us that our session had ended and that we could book in for a session at a later date for £5 to complete our painting. At this point, I asked if they still provided the small paint pots to take away and finish the painting at home. The staff member informed me that this was now an additional charge of £5. This is something that I feel does not entirely make sense - if I had paid £5 to paint, that generally covers the painting experience and use of paints for typically one bisc item, then why, if I had not completed my one item, was I being charged extra? Having not completed my one item, does this mean that I had not used my full entitlement of the £5 painting fee? How could I be expected to pay another £5?I understand that prices have increased on a variety of things, if not most things, nationally. However, I feel that the price hikes here are everywhere.Overall, this experience did not match any of our previous visits. The staff made us feel like an inconvenience and came across pushy - not their usually chatty caring staff. I love what I have painted, but I can't see us visiting here again if this is a sign of things to come at Pretty Pots.Parking: Generally, Pretty Pots have use of a parking area across the street on the cricket club. However, this is closed due to construction at the time of
March 2024 by Becky Lea
Had an amazing time here with my best friends! Staff were so helpful and made everything clear, they didn't mind us asking questions and were so polite! We had some toast and drinks which were lovely, we can't wait to collect our items in a few weeks! Lovely little
March 2024 by Louise Eaves
Highly recommend Pretty Pots for afternoon tea, sandwiches lovely and fresh, cakes yummy and lovely warm scone, the ladies were all wonderful and we loved the atmosphere, we will definitely be returning, thanks very much for a lovely afternoon.
February 2024 by Judith Allott
Had afternoon tea with my husband at this lovely little place after being given a gift voucher by our children. The food was lovely- Pork pie, scotch egg, a variety of sandwiches, warm scone with jam and clotted cream and 3 lovely cakes. However the tea came in a cappuccino type mug with saucer, black with a tea bag in. It would have been lovely to have had a teapot of tea and eaten off pretty china crockery as is usual with afternoon tea. But this was my only gripe. The girls were lovely and obliging and as I say the food was lovely.
February 2024 by jacqueline cavanagh
We went last Thursday every thing was fine had afternoon tea the only thing wrong was the scones were not served with clotted cream there was some squirty cream in a little pot witch sort of spouled the experience as it just melts
February 2024 by nicky harrison
Came here for afternoon tea just before Xmas, wow , it was just fantastic, plentiful, vegetarian option was fabulous.Service exceptional , staff kept making sure we were ok or needed refills.It was an amazing afternoon tea with my friend and we will definitely be back. Thank you to all the staff for making it such a lovely afternoon.
January 2024 by Jenny Hodgkiss
What an incredible little place! We went for a festive afternoon tea with some painting too and had a great time. We loved being able to pick our own items to paint. It's suitable for all abilities, the food is delicious and plentiful and the Christmas drinks were lovely too. We'll definitely be back, thank you!!
January 2024 by Victoria Colclough
Took my mum as her Christmas present this year. There was some trouble with the reservation and the staff couldn't have been more helpful in sorting out! My mum absolutely loved it - we had a wonderful time. If I could give more than 5 stars for atmosphere I would! Thank you so much!
December 2023 by Zoe Parry
The cakes are always delicious at Pretty Pots, accompanying a fantastic atmosphere and a great range of pots to paint!
December 2023 by Karen
Had a really relaxing couple of hours painting. I don't know how people have time to eat and drink as this is such a nice way to switch off. The girls are helpful in suggesting the best way to start your project, and you can always come back if you run out of time. Such a lovely birthday surprise.
December 2023 by andrea perry
What a joyful day. We painted Christmas ornaments and had the most scrumptious afternoon tea. You can go and just paint a pot or an ornament too!We were looked after beautifully, staff are warm and friendly ?? what more could you ask for. ?
November 2023 by Susan Pinner
Great afternoon, a Christmas present fron 2022. Had a wonderful time great food and a beautiful pumpkins too. Loved
