Basically a racket! Had a 2 year fixed with Hanley which wasn’t really fixed for two years at all only for 18 months. Have sorted a remortgage as their new fixed rates were pathetic. Hanley sent my new lender the wrong redemption statement which means I couldn’t complete on the intended day. Not only that but Hanley... read full comment
August 2023
AVOID!!! Absolutely awful experience!!! Extremely unhelpful, causing huge amount of stress and anxiety to customer! Due to their incompetent staff! I used Hanley for a mortgage for last 2 years at a fixed rate, however recently remortgaged to a new lender and they have included a future payment at Standard Variable Rate... read full comment