March 2024 by Emma J
Went into store looking for some advice re hotels as I couldn?t find exactly what I was looking for online. The lady I dealt with, I explained that I so far hadn?t found my perfect holiday, to which she responded ?nothing in life is perfect?? I thought you wanted to find people their perfect/ideal holidays? I proceeded to tell her where I had found and the issues and she didn?t give any other suggestions or ask any guiding questions. I ended up walking out feeling like it was a complete waste of time.
March 2024 by Nigel Meller
Great service at Tui Lichfield. Jacqui was brilliant in booking our second river cruise with Tui. Thank you for all your help.
February 2024 by Simon Groves
Best travel agent we have dealt with. The whole team always go the extra mile to ensure you are fully satisfied with your booking. Today booked for Jamaica 2025 and Jacqui was superb as always in making sure we got what we wanted.
February 2024 by Ashley Millington
Really happy with this store they always look after me and nothing is to much for them to help you with Jacqueline is very help and has an outstanding attitude really friendly person
February 2024 by Dorothyb Millington
This tui store to above and beyond to help the customers every need jacqui and lauren are so lovely to speak to great service from the store would recommend booking holiday at the Lichfield branch
January 2024 by Charlotte Lycett
Lauryn was brilliant! Her knowledge of resorts was fantastic. She helped us pick a great holiday which we have booked. She was friendly and very informative. We haven't booked a holiday in a couple of years and she made it really easy.
December 2023 by John Phillips
Excellent service given by staff at TUI Lichfield especially Jacqui who spent the time findingOur holiday for next year. Well done .
November 2023 by Helen Driver
This was the 3rd time this year that we had been into the store to book a holiday which shows what great service they give you. Today Jacqui helped us book a holiday for next year. She took her time to make sure we booked the best destination as I have mobility issues. She was very knowledgeable and I wouldn't hesitate to recommend any of the team there. Thankyou
November 2023 by Dave Stanley
Excellent service via the staff at Tui- Lichfield.Booked a cruise (first timer ) and visited the shop as Online and brochures seemed complex.Jacqui explained everything exceptionally well and it was much better talking face to face with someone, who was there to help and answer our many questions.Thank you also to Laura who also helped.Fully recommend that if your thinking of a cruise, go in and chat to them.
September 2023 by Mark Bennett
Called in to get information on a cruise we were planning for our anniversary,we spoke to Jacqui, who was the shops cruise specialist,she had so much information to share with us,the stuff you just can't get off the Internet,as she'd actually been on the ship we'd been looking at.Nothing seemed too much trouble,certainly restored my faith in tui
September 2023 by Lesley Mattox
I recently enquired about a holiday to Lanzarote in store as had reservations about booking as not travelled since covid. Jacqui was very reassuring and found me a deal I couldn't resist! Definitely returning to jacqui to book another holiday when I've come back off this one
September 2023 by todd williamson
Another great holiday booked with Jo and the team?very knowledgeable and made us feel very relaxed in booking something slightly out of our usual comfort zone..we now love Jamaica and can?t wait to book-up again for next year!!
September 2023 by Nicholas Mahon
Jo in the shop was a massive help with a great depth of knowledge. Nothing was too much trouble. Managed to find us the perfect family holiday at a very reasonable price.
September 2023 by Eitan Levy
Great service here, all the staff were very helpful and listened to all of our requests. We didn't feel pressured or rushed into booking. Got exactly what I wanted with ease. We'll be back!
September 2023 by Michelle Jeffery
I went into tui lichfield store as I was looking to book a holiday but didn?t know where I wanted to go. I spoke to jacqui who spent time asking me what I wanted to do and what I enjoyed doing. She was so knowledgeable and helpful and I felt confident with her recommendations and I had the most amazing holiday. I would highly recommend her to everyone and I can guarantee you will have a fantastic holiday. Thank you jacqui