January 2024 by Emma Simon
I've used various Specsavers branches for many years and had really good experiences. The Lichfield store is especially good. The staff are lovely, always interested and attentive, the store is clean and the processes efficient. I also have a complex prescription, not only am I always really happy with the products, but the staff always try to work out the best financial options for me. I really can't sing their praises highly enough (which is something to be said given the all too common sloppy service we can see with lots of retailers now). Well done Specsavers - I'll see you for my summer sunglasses next! ?
December 2023 by Stephen Frost
Pleasant efficient staff. Mark who tested my eyes was the best I have ever had.
December 2023 by Aimee-Marie Cooper
I was very pleased and happy with the service whilst at the eye test and afterwards when I went to collect my glasses.
December 2023 by Stephen Turvey
Knowledgeable staff. Always welcoming and advise what they believe is the right item for you rather than trying to sell you the most expensive.
November 2023 by renee ocallaghan
A lot has changed in 2 years.. staff not so welcoming as they used to be. A lot of staff changes and some have an attitude like you are bothering them...
November 2023 by Andrew
Great experience this week at Specsavers Lichfield for my 2 yearly check up!
November 2023 by Mariana Mikova
Very professional team of experts with polite attitude and always willing to support the customer
October 2023 by Chad Butler
The team here have genuinely blown me away never in my life have I been so stress free and happy in a retail experience. Emma is a major credit to the store, not only did she instantly understand my needs and comforts in not owning glasses before, she got it bang on first try in picking out a pair of snazzy glasses for me and my style and made me feel comfortable in doing so.Anish whom did my eye test allowed me to take my time, didn?t push and made me feel confident in the process of understanding that I would need glasses. And the fact that it was absolutely Jam Packed and we got seen to so quickly is amazing.Thank you all for making this visit one of the best retail/healthcare experiences I have had.
October 2023 by m p
Jayne and the rest of the team were absolutely awesome. Very knowledgeable, informative & in no way pushy to get a sale. Keep up the fab work. Many thanks ?
October 2023 by Lesley Cassell
Great service with very helpful & friendly staff. Optician take time to discuss options with you & make sensible suggestions.Likewise the Audiologist gives really good advice & superb service.
October 2023 by Deborah Prendergast
Brilliant service from staff who help choose frames, dispense and glaze and fit, especially if you have complex lenses. Wouldn't go anywhere else..
October 2023 by Jane Quinn
Brilliant service, enjoyable experience and fantastic, reasonably priced frames!
October 2023 by Sharron Oakley
Straight forward,polite staff and very helpful,I was very quick to be seen
October 2023 by Dave Dee
Don't like having my appointment cancelled by Specsavers 10 minutes before it was due.Won't be back
October 2023 by Orhidea Ciunova
Thanks for your excellent service. I'm very satisfied with your service and I enjoyed every appointment with you.
