November 2023 by Prestige Painting & Decorating
I would like to thank 2 staff!I took my 2 children for a bike ride Tuesday morning Halloween day & thought we should go get a drink from the petrol station as its the closest place to get a nice cold drink anyways the lady at the till Asian woman absolutely brilliant she said do you want this bacon and cheese turnover for the kids, I said no more money. She then said its completely free Only for the children!!Then when we was about to leave she came out with cheese and onion pasties ??Harry and Darcy loves you for thatHarry has autism and finds it hard to be his self infront of new people. Thank you for that little happiness they had! To the lad on the till 1st November I went in to pay for petrol and I needed batteries for Harry's xbox controller & I didn't have the £7 for them You gave me the batteries for free as they don't sell anyways etc YOU REALLY DONT UNDERSTAND HOW MUCH THAT MENT TO ME! Harry must have his xbox or he has a meltdown!! We are going to this petrol station every day now even for a packet of sweets just because the staff are absolutely brilliant!To the company you really need to look after your staff on Lichfield A38 on all 3 because they're super duper friendly & will go out of they're ways and go the extra mile for customers!Ps I will add there names to this review when I see them again!Plenty of stock inside and outSHELL I HOPE THESE PEOPLE GET A PAY RISE YOU NEED TO REALISE YOU HAVE WONDERFUL PEOPLE WORKING FOR YOU!
March 2022 by Wayne Mccormick
Very rude female member of staff here she had short brown hair
March 2022 by Paul Elson
Fast and easy a normal fuel station with snacks and toilet
March 2022 by Randall Hutter
The franchisee likes to think his fuel is more dear then the other stations, way over charging on petrol and diesel.The help are great and keep the place clean and well stocked
September 2021 by Leon Marfleet
I stopped off at this services when i picked up my son from walsall and travel along the A38.\\n\\nMy tyre light came on and i needes to check the air in the tyres. The machine required £1 and i had no change on me so i went in asking if i could purchase something on my card and ask for the till be rung so i can obtain £1 back. The cashier blankly refused saying thats not what they do here.\\n\\nAs a resuly i tore the wall of my tyre and had to wait for the AA to come out amd assist. With a 6year old in the car on a busy stretch of the A38!\\n\\nZero customer service skills.\\n\\nAvoid!!!
August 2021 by R
Naomi.. worst customer service ever.. started arguing with me for no reason..
May 2021 by Maria Rankin
Clean and quick to use. Toilets available
May 2021 by william clark
Diesel for cars £1.51 per litre mmm.
April 2021 by M Ramsdall
Bit scruffy.\\nGreat costa coffee.\\nLovely guy serving.
April 2021 by 1 toppotter
Visited today, Manageress was vile and rude to say the least, assistant Stella was helpfull, tried to smooth things over, but I won't be visiting again!
October 2020 by Lindsey Dutfield
Petrol and produce very overpriced. Never any stock. Staff rude and unhelpful. Best to avoid.
February 2018 by Nik Harding
The facilities were clean and tidy, the staff were very friendly and helpful. The coffee was good. I was somewhat amused to see that the old diner that is adjacent to the service station which looked as though it had once been a Little Chef had now been turned into an Adult Store.
May 2017 by simoneywymney
Always try and stop at ashell deli' s for the hot food. By always with the coffee and no tea. Except for today. Lovely sharon went and made me a cuppa tea ! Thank you sharon for going that little bit extra for a tea drinker !!! Made my very long day. Have a fantastic weekend.
November 2016 by nic leppan
Easy to gas up on the go
November 2016 by Lee Whitehouse
Small service station, one unisex toilet.
