September 2023 by Alex Coombe
Unfortunately a very poor attitude by the manager I guess. Tried to donate some really good quality kid?s clothes into the black bin at the front of the store - got shouted at from behind the till to be told they don?t take clothes and to put them in the clothes bins outside - too good a quality for that so will donate to another charity.
May 2023 by Matthew Coates-smith
2 times I've turned up at half 4 on a weekday and a Saturday when they say they are open till 5 and it's been closed, latest one the shop worker who obviously closed the store early was ducking down in her car as she went past, so can't actually tell you how the shop is, poor if it happens often closing before closing times.
March 2023 by George H
Disorganised and very expensive, items not as good quality as the rest of the charity shops in Lichfield.
January 2023 by Matthew Wallens
Mediocre review very messy definitelynot wheelchair or pram friendly shop the air ambulance charity shop in Rugeley is better in terms of accessibility and friendless of staff
December 2022 by Paul
I am blown away by the terrible attitude of the lady managing this place, not a great ambassador for an organisation that is there to help vulnerable people.At the moment I am a vulnerable person who needs some support and was in the shop with a legitimate reason, I was polite, respectful and slightly anxious to be having to ask for help.I got rolled eyes and suspicion, not an ounce of compassion or even an slight interest in helping, just rude. I left feeling embarrassed and let down.
May 2022 by Tanya M
Good selection of clothes- one of the better ones in town. Staff are lovely, esp the gentleman behind till - v helpful
July 2021 by Gail Sheard
Good assortment of pre-loved items to be had here and for such a good established cause.. just one gripe.. or should I say a handy tip for all clothes shops.Place rubber bands on each side of the hanger and hey presto the item doesn't slip off and fall on the floor and it saves me or anybody else sticking their butt in someone's face as we pick the item up!!
July 2021 by Emma K
Used to be some lovely staff working there but the main woman looking after the store now is unfortunately extremely miserable. My mum asked her for help with looking at an item and she rolled her eyes at her! No bedside manner and I assume the other pleasant staff have left due to her manner with them
July 2021 by James Andrews
Lots of items at good prices
