Staff was very helpful at shop, helped sort out a problem that I'd tried to sort out over the phone, spoke to customer service 4 times and they couldn't get it right so went to the shop and they sorted it out no problem
July 2025
Have tried phoning this shop several times and they don't answer the phone, managed to get them to answer the phone once and they put the phone down, and they aren't always busy
April 2025
I had tried to contact O2 by phone, which was positively traumatic! Went into the Lichfield store and saw Matt, he was just brilliant. He could not have been kinder or more helpful. Cancelled my newly decreased husband's phone without a fuss, and just so kindly. Thanks Matt.
Pop into O2 Lichfield shop for mobile phone deals from brands like Apple and Samsung, and flexible SIM card contracts. Priority members enjoy exclusive perks, including early access to gigs, offers from well-loved high street brands, and prize draws. Our team is on hand to provide advice on selecting and setting up the right tech for you. Discover the latest offers in-store.
