November 2023 by Clare Woodhouse
Very welcoming as you drive up to the hotel the bar area very nice the staff were very helpful & welcoming. The room was large plenty of room for a couple or a family. Comfortable clean & warm. The hot water had no pressure in the sink and took over 5 minutes to run in the shower so the water pressure needs looking at and there was a smell of damp in the bathroom this was mentioned when I checked out so would like to think these issues were looked at before the next guest. I would stay there againFood & drinks: Well priced menu
September 2023 by Lyn Jones
Room clean and comfortable apart from the the worst lumpy pillows ever! We ate in the restaurant for our evening meal but were slightly disappointed after reading people?s good reviews. My husband ordered the sea bass and king prawns. Although his meal was nice , the absence of king prawns was very disappointing. The prawns that were on his plate were definitely not king prawns. I ordered the forestiere chicken breast which again was nice, apart from the chicken being extremely dry. Thank goodness for the sauce! The young waiting staff were very pleasant and efficient. However, the opposite has to be said about the breakfast staff. We went into breakfast to find that both the coffee and orange juice jugs were empty but were told by the staff member that he would fill them now! 15 minutes later they were still both empty so we had to ask again. The breakfast was very nice though apart from my order being wrong. When I mentioned this the waiter said it was because the kitchen was very busy ( no apology though!) . This surprised me as there was only one other couple having breakfast ??.not good service. Not sure we would be repeat customers, sorry.
September 2023 by Lynn Martin
The staff was exceptionally helpful, in particular Zoe and Evie, who couldn't do enough for us during our stay. The food was excellent, the room was spacious and very clean. The only observation was that the mattress was a little too hard for me.Rooms: The room we had was spacious and very clean.Safety: We felt very secure staying in this accommodation.Food & drinks: A great choice available, was good quality and well presented. The price was very good as well.
September 2023 by Sam gambling
The room wad lovely. However very hot! The windows.were also not the best didn't close properly and being next to a main road when they were doing roadworks was pretty loud. Also other guests (which isn't your fault) made alot of noise early hours so interrupted our sleep. Also the shower wasn't the best it was very slow and where it had been cleaned before the shower holes.were all out of lime.meaning water went everywhere.Food & drinks: Food was lovely a little overpriced and not too much choice.
September 2023 by Mark Hopkins
Staff were great. Nothing was too much trouble. Room was beautiful and food was fantastic. £14 for a glass of wine was a bit much
September 2023 by Google user
Room clean and comfortable apart from the the worst lumpy pillows ever! We ate in the restaurant for our evening meal but were slightly disappointed after reading people?s good reviews. My husband ordered the sea bass and king prawns. Although his meal was nice , the absence of king prawns was very disappointing. The prawns that were on his plate were definitely not king prawns. I ordered the forestiere chicken breast which again was nice, apart from the chicken being extremely dry. Thank goodness for the sauce! The young waiting staff were very pleasant and efficient. However, the opposite has to be said about the breakfast staff. We went into breakfast to find that both the coffee and orange juice jugs were empty but were told by the staff member that he would fill them now! 15 minutes later they were still both empty so we had to ask again. The breakfast was very nice though apart from my order being wrong. When I mentioned this the waiter said it was because the kitchen was very busy ( no apology though!) . This surprised me as there was only one other couple having breakfast ??.not good service. Not sure we would be repeat customers, sorry.
August 2023 by Richard Paul
All good but our companions suffered mild in their showers and a bad sewage smell. Also Our rooms were too hot -it would have been better if the window could have been opened wider.Food & drinks: An excellent meal in the evening
August 2023 by Scenic18348183145
We stayed and also had our evening meal. It was a lovely afternoon so we sat out in the garden for pre meal drinks. The meal was excellent and the waitress very attentive. We then had a nice glass of wine in the bar/restaurant. After a good night sleep we left early morning before breakfast to continue our journey.
August 2023 by susan thompson
All excellent except as noted below.Room superb.Breakfast noted as starting at 8 am (Sunday) but did not get service until 8.25 and needed to be at service at National Arboretum for 9.15 which influenced my choice of food as needed to be quick - so in a way felt a bit cheated in this respect- would have preferred a quicker service on the breakfast - but staff were good and polite.Rooms: Excellent clean and modern roomFood & drinks: Lovely food in very pleasant surroundings
July 2023 by Ben Turner
Food was really great. No idea why the radiators were on throughout the property on a really hot day in June. This and the fact there was no air con made for quite an uncomfortable night however Staff were great and food was epic.
June 2023 by Kerry Bird
Staff were amazing, they were accommodating and friendly. Food was amazing, so good to have so much choice with gluten free. Room was lovely, bed very comfortable and a fantastic shower. Went for my birthday and have only ever had a drink in the hedgehog but have been telling everyone they need to stay there.Food & drinks: Fantastic, really accommodating for coeliac. Everything is triple checked to make sure it's safe
June 2023 by Jack Hackett
Lovely pub/hotel. Room was comfy and clean. Gorgeous (and huge) beer garden. Nice restaurant with plenty of gluten free options and understanding staff that made sure food was safe for allergies etc. Particularly, service was excellent, management seemed to really care about our stay and they went above and beyond to make sure we were happy - Justyna in the restaurant was a gem!Food & drinks: Gluten free options plentiful and staff considerate to allergens
June 2023 by Martin Lines
Staff good.. restaurant good. location goodIn our room a few issues1. The towel radiator is permanantly ON so the room was very hot and no way to turn it down... wasteful and not great2. In the room the mirror light was permanantly ON so it was light in the night.3 Breakfast was good, but if u dont want a cooked one, and only wanrted say a cereal there is NO choice... maybe consider as an optionFood & drinks: Good value and choice
April 2023 by Sathya Urath
Great place to stay overnight at Lichfield!Positives- The Check-in was quick and the staff very helpful- The location of the rooms were great- The neighbourhood was quiet and pleasant- The room was spacious- The security to the room and the building was excellent- The plug points and access was good- The mattress was comfortable- The food service was excellent- The bathroom was good size- The parking was convenient- The Check-out was quickImprovements- The windows require some changes possibly double glazing to reduce noise- The bathroom needs sprucing up and improve on smell- Toilets need signage on not dispensing toilet rolls and blocking them- The bathroom taps need replacement or fixing- The TV proximity change and access to channels to be documented, more choice as wellSafety: The rooms and the establishment are secure with great alarm system operationalFood & drinks: Excellent quality of food and service offered
January 2023 by Lizzie Hudson
Welcoming reception from staff.Shown to room, which was clean and comfortable.Shower room smelled a little musty, likely due to extractor not working, but this didn't cause any issues at all. Shower itself very clean, and excellent.Bed very comfy.Breakfast great.Bar lovely, and restaurant lively in the evening (we did not dine with you, so cannot comment on food, but it looked appealing).Would defo recommend to others and would certainly return if in the area again. Thank you :)
