March 2024 by Martin Dalet
Had a dash cam fitted here by Craig. Lovely guy, and fitted it brilliantly. Service has been fantastic from all staff each time I?ve visited.
March 2024 by John Caddick
Impossible to contact by phone. Took Five weeks to fix problem (which may still be there - it was intermittent) Another, lesser problem was caused which they can?t fix. No communication from the team I had to keep going in. The one team member didn?t know what the other was doing
February 2024 by Christina
Halfords easy to navigate and make appointment, no problems with my order, now I will feel safe riding my bicycle
February 2024 by Angela Conway
Excellent Service from first ordering to walking through the store to collect my purchase 4 days later. Lovely friendly staff with exceptional knowledge.
February 2024 by Nigel Hayes
Excellent customer service, fitted new light bulb on my car and I found what I needed in stoor. Helpful and polite at the desk
February 2024 by David Procter
Good selection of goods for cars ect convenient
February 2024 by Josh Meakin
Couldn?t do my MOT as they can?t test you vehicle if it has a toe bar, nothing was said when booking 2 weeks prior and wasn?t told until an hour after I dropped it off on a Saturday.Also tried for a quote for brake pads and discs with there quote being more than the main dealer.
February 2024 by David Brown
Excellent professional service
February 2024 by Debra Witcomb
Excellent efficient service, very helpful, friendly staff
February 2024 by Dan Credali
Lichfield branch of Halfords were amazing today. A store attendant whose name I unfortunately don't know, came over to ask if I needed any help. I was there to buy a light and get it fitted to a fiesta . I'd looked at YouTube clips and didn't fancy the job. It looked a little to involved and something could easily have gone wrong in removing clips, removing headlights, opening them up and finding the fiddly clips. If I'd broken a clip or dropped the headlight I imagine it may have cost hundreds. The employee fitted the lamp in no time. A real expert at doing it and we had a nice chat. He was efficient, kind and happy to helpe out. What a star!
February 2024 by Andrew Roberts
Couldn't fault how helpful the staff were
February 2024 by Patrick Mcdonnell
Excellent service for collection
January 2024 by Dean Bradley
Booked a battery fitting at Lichfield yesterday for today, as the AA told us battery was no good.Took the day off work to take the car as did not want to breakdown again. Turned up on time and the lad lifted the bonnet then he googled what to do. He then said he could not do it has he wasn?t qualified. He then explained we could go to the Halfords auto centre in Lichfield, I replied ok I will take it there please sort that for me. He replied he couldn?t do that , he would have to issue a refund which takes 5 working days. He explained I could purchase a battery from then. and take it to get fitted at the other place if I booked but he could not book it.So I have no battery, have to wait 5 working days for my refund and lost a day off work.Halfords are a complete disgrace. Their website let me book for Lichfield for our make and model car to then get told they can?t do it. They have unqualified kids messing or in our case not messing with peoples cars.Avoid Halfords is my advice
December 2023 by Rai Dodawh
Professional staffing of a professional company from start to finish! Turnaround for the bicycle servicing was quick, if I'd have brought it in earlier I'm sure I could've had it back the same day, although the next day was good enough.Needed a new chain, as the old one had broken also two innertubes. Opted for the Bronze service package, which is well worth the money, not being an excessive cyclist.The gears had been a little problematic for a while, which I think put strain on the chain, although when the bike was returned, the gears responded well under the usual pressures.I think even the bell recieved some TLC!I hope the company is duly proud of all their staff....
December 2023 by sharron finch
Fab service thank you to Craig who serviced my car highly recommend