October 2024 by Anne Evans
We were celebrating my birthday so we ordered harissa chicken flatbreads which arrived cold. As we already received our fries which were hot we could nt attract anyone's attention to check whether flatbreads should be hot. As we had another appointment straight after to babysit time was of the essence so we could nt delay with our meal.
Not sure if we d eat here again. Also it was quite noisy so it was hard to have a conversation. Not great. Customer service.
October 2024 by Claire
Visited with my extended family. Took a long time to be seated, which is ok but we were completely un-acknowledged for a long time by any staff. There is no customer service, order at the bar which is fine. However, my son had some hummus and bread sticks plonked in front of him which looked really unappetising and the sticks were partially soggy, with no word from the waitress. He wouldn?t eat it.
I ordered pancakes, was given a quarter pot of syrup and so I politely asked the waitress for more when I could get her attention. She was completely uninterested and told me to go to the bar. Never in my life have I been told to go up to the bar or counter and deal with a food order issue before, particularly as the food had already arrived and would obviously, go cold.
No one asked us if our food was ok or if we needed anything during or after the meal.
In a rising cost economy, where I have to choose where to spend my disposable income wisely, I absolutely won?t be coming back to an establishment with no customer service whatsoever. Will give this a miss next time, or any other time for that matter.
October 2024 by Gillian Christie
Very good atmosphere. Dog friendly so several dogs. Very noisy so difficult to have a conversation.
September 2024 by G. ?WiseFool?
Heading back with the clan we stopped by here for some food.
One of the clan recognised the menus from a place we previously visited and we got excited about the food.
Yet this experience was very different.
We were never given a kids menu but on my way to the toilets I saw them lying on a table and picked one up with some crayons to keep the little one entertained.
Placing orders was quite a wait and food took a while to come out. A couple of the orders were wrong which were corrected but that was more of a wait for the clan. Food was not as good as the last place which was surprising in and of itself.
It's only when things started to go wrong did we get any attention on the service.
There are a lot of other places in the area that I'll be trying when next in the area.
I hope this is a one off for this place. A change in chef would be recommended as I know how good this food can be.
Hope you have a better experience if you choose to go.
Enjoy.
September 2024 by Eilean Barnsley
Always busy . Food and hot drinks always very good . fast service and really nice staff the lounge is also amazing .
September 2024 by Carl Bayliss
Excellent gluten free menu. Good service, quality food. Nice lunchtime atmosphere. Friendly, helpful staff.
Dietary restrictions: Good gluten free menu. Staff aware and careful.
September 2024 by Esther Lupton
Loved it. We went to this chain in Llandudno, and liked it so much that we found one local to us. We went with friends and everyone enjoyed their food. Service was good. The price is reasonable. We'll definitely do again.
Dietary restrictions: Gluten free options
September 2024 by Mama Holliday
Great food, nice decor and friendly staff.
September 2024 by Steve Hanson
Can't comment on the food as I didn't have any, but the coffee was nice and the service was good
September 2024 by Ganka Veleshka-Ivanova
Our favorite place, never let us down! Nice vibe, cool staff, cold drinks-just what we needed!?
September 2024 by Kevin Fowler-Parkes
Called in for a drink - bit pricey. Good service & a nice atmosphere.
September 2024 by Helen Ing
Quite loud music, doggy friendly
Parking: Council car park charges 1.50 at night!
Kid-friendliness: Good
September 2024 by Gary Williams
Great place!
September 2024 by Dean Sanders
nice food, all made feel welcome including children :)
September 2024 by Keni Williams
Food was awesome!
