September 2023 by Jo Jones
Mike was incredibly helpful, advising me on how to have my eternity and engagement rings lasered together. They look absolutely stunning, with high quality workmanship and polishing. Thank you, Mike!Jo
August 2023 by Karen McDonagh
Excellent service today at E S Jewellery. Took my Tiffany necklace in for a clean and polish and it now looks amazing. Hadn?t been properly cleaned/polished for 9 years but today?s results are excellent. Service was second to none. Staff were polite and friendly. Well done!
August 2023 by Lillee Bowd
Everybody is so friendly and welcoming! Took my beloved ring to be resized - had a call a week later telling me it was ready to be collected, faster than I imagined! When I collected my ring it looked brand new, so shiny and beautiful, and most of all it now fits perfectly. The jeweller has done an incredible job. Highly recommend, and have already recommended to friends and family. Thank you so much ES!
August 2023 by Luca Witheridge
Amazing staff! I went in to buy a gift for my girlfriend and I had a specific request in which the staff went above and beyond to help and order the perfect gift which was a beautiful engraved necklace. I also ended up buying my self a chain which I love! Definitely recommend and will be returning.
August 2023 by Michelle Butler
Steve is amazing. He sorted rings out for our wedding. We were asking for tricky things and nothing was too much trouble. He goes out of his way to help. His attention to detail is incredible. He is reasonably priced and good at what he does. The whole team are wonderful. Thank you.
August 2023 by Piotr
I came in for a watch battery replacement at lunch.Professional and friendly service, a speedy 5-minute turnaround and great price.I definitely recommend this place!
May 2023 by Chrissie Costiff
Steve at ES is fantastic. He recently made some jewellery from my late Mum?s collection. Myself and daughter have got beautiful rings from the precious diamonds and recently my daughter turned 21 so earrings and necklace made from the remaining diamonds and sapphires. Wonderful memories of Mum and Nanny every time we wear. Thanks Steve and ES for the exceptional service. Chrissie and Abbie
May 2023 by Laura Newey
Highly recommend E S Jewellery.We went to the store today for my daughter to purchase a Pandora bracelet for her birthday.Nikki was extremely helpful and friendly, explaining all offers that were on to enable my daughter to get value for money.Thoroughly enjoyable shopping experience.
May 2023 by Louise Broadbent
Very friendly and knowledgeable staff would highly recommend this jewellers if they don't have what you what they will try to help you get what you like. ? thank you for your help will be back again soon. X
April 2023 by JH
Got my necklace repaired here after being fobbed off by another jewellers in Lichfield.The staff were welcoming and professional. They talked me through my options and organised a quote for me which was sensibly priced so I accepted it. I got the necklace back about a week later and its like new, excellent repair and good communication throughout. I wouldn't hesitate to come here again or recommend them.
April 2023 by Adele Gumbley
Brilliant service, staff are always welcoming and helpful. They give you space to browse but are always at hand when you need them. I always use them to get my jewellery cleaned and rings redipped. Prices are great and my jewellery always comes back beautiful. Highly recommended!
April 2023 by T&K Dimon
Took in my Pandora bracelet today as the fastener had broken off. The jeweller determined it wasn't repairable and the lovely staff have exchanged it straight away for a brand new one. Fabulous shop with friendly and helpful counter staff and jeweller. Thank you so much!!!
April 2023 by John F. Doe
I tried to make a purchase of £150 in here last week, having identified the items I wanted to buy. The young assistant at the till informed me that she was not able to serve me as she was too busy with other customers - customers who were quietly browsing and not actively requiring assistance. Over the next 5 minutes I watched this member of staff twiddling her thumbs behind the till, checking her phone and applying lip balm. I left and spent that £150 with a competitor business. As a long time customer of ESJ, to say that I was disappointed with this very poor level of service is putting it mildly. Management should be aware that staff on the shop floor are losing sales.
December 2022 by Gaynor Hart
Once again the perfect presents found with superb guidance from a member of staff. Big thank you
December 2022 by Jordan Ellie
Recently brought my engagement ring to them to be repaired - of which I was quite anxious after another jeweller elsewhere making a terrible job of it and all but destroying the ring. The repair was done much quicker than expected, and upon retrieving the ring from the shop yesterday I can happily say it looks better than ever. Very professionally done, beautifully cleaned and replated. Thank you so much as I couldn't be without this ring.