November 2023 by M2 theA2theT
Generally pretty fast service.
April 2023 by Chris Elson
Staff were very helpful over the phone with my query, unfortunately didn't have what I was looking for due to wider supply issues.
April 2023 by Wendy Galaszia-Knight
Very helpful
December 2022 by Philip Bant
Need to brush up on their customer service and communication skills big time!Too often left waiting for a text that doesn't arrive, slow, don't inform you of items out of stock (you end up having to ring to find out their waiting for items to come into stock)Telephone / face-to-face manner can be rude, abrupt and cold at the best of times. (except Claire)You can get there bang on 1 p.m. to be greeted by the sign on the counter saying they're closed between 1 p.m. and 2 p.m. and although there are numerous staff behind the counter, will they do the decent thing and get you the prescription that is already made up and ready for collection, like hell they won't! Jobsworth!Because of this myself and my partner are looking to change pharmacies.The only bright spark amongst the gloom is the lovely Claire. She's a breath of fresh air!
December 2022 by shaun hammond
Drove from burntwood to specifically collect a prescription, that I received a text for, stating ready for collection. Checked opening hours before leaving. Arrived at 13.01 pm, to be greeted with a message placed by the till that read - closed 13.00 to 14.00. Staff still visibly present in the pharmacy kept their heads down not making any eye contact. Wasted journey!
November 2022 by Julie B
Would have given zero stars if I could. Had an email today cancelling mine and my daughters flu jab for Friday this week. No explanation given - thank you so much!
September 2022 by DEBORAH HULSE
Tesco Pharmacy in Heath Hayes was so helpful today.I rang for advice, following a fall and having really hurt myself.I wanted information about what medication I could take/mix and the lady who answered the call was so patient, knowledgable & helpful, I thought that she needed a positive mention!I hope that the lady sees this and recognises that it was her. (I called on 11/09/22 @ approx 1pm).Many thanks indeed. ?
July 2021 by Alan Dean
Always helpful
