January 2024 by Pamela Bailey
Was assisted by a lovely lady called Gemma at the Cannock branch this weekend. She made our experience very pleasant and we had our engagement ring in time for the new year.
January 2024 by Carol Evans
I have been looking for a while for "just the right ring" as a remembrance of three loved ones who are now in Heaven. Gemma came to serve me and in my explanation I became a little emotional. She was SO lovely. She directed me to a quiet corner and gave me spaceand time - even though the shop was very busy. She listened, really listened, to what I was looking for. She returned with choices amongst which was that "just right ring".This was the first place I'd looked today and in Cannock. I need to look no further.Thank you Gemma for finding my special ring. Thank you especially for the care and understanding you showed to me today.
December 2023 by Gary Hales
Bought a watch from Gemma in Cannock store before Christmas 24/11. Lovely lady very helpful and adjusted my strap for me to fit perfectly. Would recommend to other customers 100%
December 2023 by Pam Knight
16th December 2023We purchased a gold necklace Sept 2022 for our daughter and also took out a warranty. Unfortunately, the chain broke so we popped into Cannock H Samuel to see if it could be repaired or replaced. We were approached by Hannah Glover who from start to finish was an absolute delight. She was so helpful, put in a claim on the warranty for us and let us replace the chain with a better, stronger chain. Thank you so much to Hannah and her lovely team, who gave us their time on such a busy day, so close to Christmas!Merry Christmas all and we will not hesitate to shop with you again in the futurePam and Terry Knight
December 2023 by Guy Etchells
Brought my first ever ring. Never wore jewellery before. Was assisted by Hannah who put me at ease and looked after me. I selected a stirling silver band. I was looked after the whole time and never felt uncomfortable or pressured. Excellent customer service.
December 2023 by Chelsea Littlewood
Gemma was amazing help and very friendly. My little girl enjoyed helping out and would of stayed all day chatting if she could :)
December 2023 by Charles Challinor
Hannah is lovely, I always come to purchase my Christmas gifts from her every year. A pleasure to shop in the store.
December 2023 by Hollie Ellitts
Amazing service from all the ladies in here! Natalie is always so helpful and has been amazing every time we come here thank you x
December 2023 by alan dutton
Natalie served me and took the time to help me pick a pair of earrings for my wife. Excellent service
December 2023 by Scott
Great little shop, I had the pleasure and help from Gemma on 25/11/2023, helped with my new purchase and resizing, staff are always friendly and very helpful. ?
December 2023 by Big D
Recently purchased an Eternity ring for my wife from a lovely lady called Natalie who we have bought wedding rings and I also dealt with her when I purchased the engagement ring. Both my wife and I were very happy and overwhelmed by the knowledge and high level of customer service skills this lady had, nothing was too big of an ask for her and she was fulfilling with the description and details of the rings we were looking at. We would highly recommend visiting H. Samuel in Cannock for any jewellery you may be looking to purchase. We have not dealt with with any one else within the store and I?m sure there all very knowledgeable people but Natalie is highly recommended. 10/10. Well done and thank you ?
December 2023 by Michael Bradley
I cannot tell you how great they are! Hannah and team have always been so helpful, I have bought an engagement ring, wedding rings and other bits from here, nothing is ever too much trouble for them! And I won't go anywhere else now for jewellery and gifts! Thank you for everything you guys have done, me and my wife always try and pop in anytime we're near, even just to say hello! Honestly can't speak highly enough of you all!
December 2023 by Morgan Hewkin
Hannah and Gemma are amazing! Love visiting this shop they?re always so friendly. And so patient when I was being very indecisive. Couldn?t recommend them enough!!!
December 2023 by David Walley
Natalie was professional in the way she dealt my watch enquiry and subsequent purchase of a new one . The best part about the deal was that I qualified for discount on a necklace for my wife, when I got home she was delighted. Result!!
November 2023 by Debbie Mcdonald
Lovely service with a smile today from Chloe. Helpful and very friendly from the minute we walked in ...and even took the time to listen to my sons bad jokes . Definitely the best service from jewellers in Cannock going from past experience. Would highly recommend ?
