Furniture Stores in Cannock, Staffordshire

“Gary was very helpful he offered us drinks help us choose just the right mattress for me and we went on a mattress that told me just what was right for me great service all staff were friendly will go back”

“Its got some very dedicated and committed staff who make the place tick and serve you as if you were the only person to have visited. BUT they cannot contact their other shops unless its by the same route customers use to communicate with them ie via the switchboard at that particular outlet. Now given that staff are keenly dealing with customers by telephone or in person all day long then should you have an urgent or highly demanding query or the simplest type ie do you have that item in stock at your outlet then its almost impossible to resolve it without waiting for an endless age until ( if you are lucky) someone answers in another shop or the phone is cut off.
Owning a big retail outlet and not enabling direct personal exchanges between staff???? How the hell is it so difficult to put direct lines in to enable staff to resolve queries instantly???
Its a good outlet spoiled by cheap owners or worse by indifferent owners not interested beyond making a buck from the customer who deserve much better. Very good and keen staff ,nice stock,the place is worth a visit but the management need to revisit how to run a business.”

“I ordered paint on delivery and when I opened the box the paint had leaked (this was the couriers fault as the packaging was great). I then called the store and a man called Jack was absolutely FANTASTIC! Sorted my problem instantly and hassle free. Really appreciated how willing to help he was. THANK YOU!”

“Yesterday 24.8.25 I visited your Brownhills store. My purchase was 12 bags of 40mm blue slate. As I'm a pensioner , I asked a young female assistant if she could perhaps ask a male employee to help me. The little dot of a girl fetched a trolley, loaded 12 bags of slate onto it, used her own till to pay so that I didn't have to queue and then proceeded to load it into my car, as a blue badge holder it was parked not too far away. This lovely young girl was the best representative of your Company and of the youth of today and her name was Chloe Sherman. Please thank her again from me. Anne French, Burntwood WS7 4TS.”

“Lovely garden centre perfect toddler friendly soft play in the corner, great food at affordable prices. I’ve had the carvery and red Thai veggie curry both delicious and restaurant and garden centre staff pleasant , helpful and friendly.”

“Thanks cannock store for helping with an online item that arrived with parts missing. Lisa at customer service was very polite and helpful and soon sorted the issue. I would definitely recommend cannock branch.”

“I am a fan have bought several items from here good customer service, the only downside is they delivery charges i don't agree with, but saying that I will buy again and probably have to pay the delivery charges”

“Now then, as you walk through these doors you will hopefully be greeted by our Lizzy.. (Imaging Ruby Wax and her fantastic personality and zest)\\n\\nShe will help you with information, sizes, delivery dates or leave you alone while you have a look around.\\n\\nWaiting for my delivery, lets hope all goes well.”

“Not Happy with our £4000+leather suite.Furniture we recieved is sub standard in comparison with the store suite.Within 6-7 days, it looks as thoug a heard of elephants have walked over it.Store managers are trying to help.We are waiting for an assesment, and will add another review once that has been done.”

“I don't usually review stores like Argos because they're pretty generic HOWEVER...

I had an eBay order to collect, I forgot I ordered and didn't see the notification for delivery, I remembered last night and popped along to collect this morning.

The holding time expired at 0100 this morning, Gail the lady serving me found my package, was holding it but unable to let me have because it wasn't on the system. Gail the absolute legend that she is managed to relist it in the system so she could release it to us.

100% top score for customer service”