October 2023 by Julia Bolton
Purchased lounge carpet from the Cannock store, served by store manager Ade. Very helpful, knowledgeable and courteous. Home measuring service also very good in respect of swiftness and communication.
October 2023 by Robert Taylor
Richard was extremely helpful whilst we picked our carpet we have had all our house done off you guys will definitely recommend....thank you Richard for your professional approach very grateful
September 2023 by Alexandra Irvine
Richard was amazing. He managed to save us some money on our carpet. Would definitely recommend!
September 2023 by Adam Bird
A big thank you to the store manager Ade at Carpetright Cannock for all of your help today! He was very knowledgeable and helped me decide on the perfect flooring for my new home ???
August 2023 by LeRoy Watson
Arrived on time, did an excellent job of fitting the carpet leaving no mess and advising how best to clean as mainly wool.
August 2023 by Ana-maria Croke
Chap that served us was great, helpful and knowledgable.. The attitude of the other two not so much.. I believe one was the Manager and whilst customers are in gossiping about your lives is not what we want to hear.It was our second order in a matter of weeks and would go back but customer service needs some work...
July 2023 by Roger Farnell
We found that the variety and type of carpet is extremely good. We found a type we liked, got information from Stephanie, and thought about it. We returned and bought the carpet. Stephanie was personable, knowledgeable and made the arrangements. The service was excellent .The at home measuring service was also great. We had a reminder about the fitting date but unfortunately no indication of time for that date, but we were called twenty minutes before arrival. The fitting was professional and the end result excellent. We would certainly use Carpetright again and would recommend them?
July 2023 by marion barnett
We went into the store and spoke to Steph she was most helpful and arranged for someone to come and measure for us. Stephen let us know by txt what time he would be arriving, he was on time was very polite and respectful of our property, we were very pleased with the service and we placed the order straight away. We were given all the information that was necessary. Thankyou
July 2023 by Carl McKenzie
The fitters were great !Turned up as planned. Fitted carpets perfectly. Cleared all rubbish etc away and took it with them. Moved the heavy furniture for us.Cant praise them enough.Many Thanks.
July 2023 by Daniel Morrison
Excellent service: Lydia in store was nice, extremely competent, and arranged very prompt measurement of the room in question. Stephen then came to measure and was extremely professional and answered all questions thoroughly. I got the impression that the team is very capable, and I would recommend them in future. I'm very pleased with how speedy the process has been, and look forward to the fitting.Update: the laminate has been fitted! Carl and Paul are some of the most professional and friendly people I've ever dealt with, and were very accomodating of some extra help I needed dealing with a slightly dodgy subfloor. I will 100% be using them (and carpetright) again when I come to replace my bathroom floor in the near future.
July 2023 by Alan Thornton
Absolutely fantastic service. Simon was punctual, extremely courteous and very knowledgeable. Did exactly what we wanted and went well beyond what we expected. Perfect job and cannot recommend him highly enough.
May 2023 by raphael merriman
I'm moving into a new flat and needed a carpet quickly and cheaply.I had a look round and figured Carpetright was the best option.I spoke to Stephanie at the store, and she helped me get the best deal for my needs. She seemed keen to understand what I wanted, and wasn't doing the typical "I've got to hit my targets this month" thing, so I came away feeling I'd gone to the right place.Steve came round to measure up a few days later, and he was really easy to talk to. He explained the process every step of the way, and showed me how the pricing worked, so I knew exactly how much I was spending.Last was Simon, the fitter, who was very quick and very exacting, and did a thoroughly professional job, while being friendly and ready to chat.The whole job was done within 2 weeks, from my visit to the store to the carpet going down.All in all, there's nothing I can fault Stephanie, Steve, or Simon on, and was impressed with how easy and painless they all made the whole process.I wouldn't hesitate to recommend them, and Carpetright.Thank you for a great job!
April 2023 by Tracy Clamp
Service in store and from Mike the carpet fitter were excellent. Mike was very skilled and efficient, he phoned the day before to confirm an eta, our new carpet looks great.
April 2023 by Jo Daish
Five star service from purchase to fitting. Returning customer. On both occasions Peter assisted us in choosing the best carpet and underlay for the areas being carpeted and then secured us the best possible discount available. Duncan measured up and again checked to see whether any further discount could be applied. He sent text before to confirm his appointment and arrived when he said he would. The fitters worked efficiently and we're respectful and tidy. All really friendly people. I would highly recommend your store.
April 2023 by Flora Szucs
Carpet Fitter Mike came to the scheduled date for the fitting despite the day being very snowy and the roads slippery, was pleasantly surprised as was half expecting to have to rearrange the fitting and greatly appreciated not having to do so. Carpets were fitted very quickly, precisely and neatly and I was assured I could just call back if any issues did crop up post-fitting in the next few days.