March 2024 by Nichola Musgrove
Ellie was a ?breath of fresh air? in her friendly manner and professionalism. It was nice to meet someone who seemed interested in her role and keen to give us a good experience of showing us a house that in my view will be difficult to sell at the price the vendor wants. Ellie did not try and push the property to us and let us look around and listened to our opinion. She gave us the full picture of the house and vendor history, but also told us about the area, local amenities and what it was like to live in Cannock. We are relocating from Hampshire, so it was nice to feel welcomed to the area by Ellie.
March 2024 by Stuart Butler
We?ve just sold and purchased through butters the market is difficult at the minute but Amy generated viewings and got us sold at the same time she help no end with the negotiations with the house we purchased. Would highly recommend.
March 2024 by Ravi Kiran
I purchased my first property at Cannock through BJB. Amy and Ellie were my contact persons who handled my purchase process. They were approachable and very professional in intermediating between myself and the seller and very prompt in their responses. They helped me secure dates for my surveys and multiple inspections as I wanted to ensure that the property is structurally sound and safe. I would definitely recommend them as I found the process very transparent and trustworthy and quite straightforward. Thanks once again for helping me find my dream home!!
February 2024 by Leigh Jones
Put my property up with Butters last year. They had some viewings. On all but one occasion I had to chase up the feedback with what was happening and every time o was told ?they like it, it?s a contender? but they never seemed to follow any of these leads when later asked. Told them I was switching agents as they just weren?t selling my property despite reducing twice and even asking what the lowest I would take for it was- they were supposed to be selling it for as much as possible for it. When I said I was switching agents, despite a 12 week contract they made me keep it for 14 weeks as there was a two week cancellation despite contract ending. This was not in any t&c?s that I could find anywhere, and was told it was a ?gentlemen?s agreement?. Asked for a list of people who viewed my house and got sent a list and half the names hadn?t visited my property (had all emails from house visits) which I told them and I?m still waiting for an updated list. Also told the girl on phone (Ellie) this and she told me she had made over 8 visits to my property whereas she had done 4 which were confirmed meaning she lied or she was taking people in without confirming with me. Overall poor communication and bend the rules to suit them. Don?t trust and wouldn?t recommend.
December 2023 by Estelle Sola
Sam Bowyer at BJB provided me with a valuable, professional service. Went the extra mile to help me and available as a direct contact.
November 2023 by Dorota Kolodynskao
Great customer care, very professional
October 2023 by Caroline Witek-Tenn
Extremely pleasent and helpful staff. Nothing seems to be too much trouble. We are dealing with Amy at the Cannock branch currently although everyone is helpful and you always get a warm welcome.
October 2023 by ellen copperthwaite
Nothing was too much trouble. Bev had keys with her for another property " just incase".I've put an offer in on that property. Bev was very patient and knowledgeable. Brilliant!
May 2023 by Mr Norman
I didn't use BJB, to sell my house, however I did buy a house they were selling and I found Amy extremely helpful and gave me more assistance than my own agent. If I were to sell again I would use BJB. Thanks Amy.
April 2023 by A B
Adam prepared a tour for us of a variety of options all relevant to our search. The viewing experience was the best of our entire search, as Adam understood our requirements and was knowledgable about all of the options that were shown, while having a sense of humour along the way!
March 2023 by Rosie O'Neill
Having been searching for a property in a different area as a priority, we decided to open our search up to Cannock to see if this area could be an option for our search. Adam was incredibly helpful and informative and put together an accompanied tour of a handful of different houses in the area to assist us with getting a feel for what was on offer. Adam carefully selected the properties he showed us and we really liked some of the options. It was really refreshing to have Adam accompany us on the tour, as the majority of the viewings we had gone on with other agents were direct with the vendor which was very impersonal and it really put us at ease having an agent come with us on the tour. The whole experience was fun, relaxed and Adam genuinely contributed to a lovely afternoon. We did find a property in our preferred location with a different agent in the end, but we would have been more than happy to agree an offer through Adam and BJB had the circumstances been different and we would have had absolute faith in them as an agency. Everyone I spoke to in the Cannock office was warm, friendly and genuine. I would highly recommend the team at BJB in Cannock.
December 2022 by tiana lytton
Sam Bowyer made the whole process more enjoyable, so professional yet personable and went above and beyond to get my completion date in as quickly as possible
August 2022 by George Howell
Adam Foster was friendly, understanding when we needed to change our viewing appointment and only too happy to help with queries about the property. The property wasn't right for us, but we would happily view more properties with Adam and Butters John Bee.
August 2022 by Toby Foster
Adam keeps me up to date on properties across Cannock and is always helpful with any queries or questions I have. Highly recommend.
August 2022 by Eamon Gormley
Would like to thank Adam for being really helpful and informative when I came to ask about a property. Would highly recommend
