“Trade account holder and find it not too bad on pricing and comparable to other chains. However, sometimes, I find that parts availability is a bit sporadic with common parts not stocked that other retailers keep as bread and butter lines. Also, since you updated the phone lines with this daft queueing system I find I keep getting cut off and it's infuriating when when trying to do a quote. But on a positive and what gets you the fifth star is I always get service with a smile at the Cannock branch and that's worth a thousand stars.”
“Brought 2 bikes on Sunday the 17th of August totaling to £2055 to find out on the following Monday that they had both gone on offer and thought oh well these things happen i got the call to say that they were ready we came to the store on the 23rd of August to collect the bikes and the lad who served us Joal was at the front door and fair play to him he said he felt bad that the bikes went on offer the day after and told us they would refund the difference now thats top tear customer service very polite very knowledgeable thanks for the great customer service big thanks to Joal and Connor for the awesome customer service and for building the bikes for us”