December 2023 by nick higson
Very helpful staff at this branch. Cheerful and very on the ball lass called Robyn was there today. Cute as a button and twice as helpful...got me signed up as a trade customer and helped save me some money. Gold star.?
August 2023 by P Kukiz
Most basic materials like sand, cement, or timber are more expensive than in bq
June 2023 by Aaron Williams
Would recommend saving yourself a trip and just going to the B&Q across the road
June 2023 by Vernon ?Sir Factant?
Went back for a refund on an item that I no longer required. The assistant was most helpful and made the transaction very easy.
May 2023 by Vernon Cox
Went back for a refund on an item that I no longer required. The assistant was most helpful and made the transaction very easy.
March 2023 by Nigel
This is a great place for bits and pieces. Unfortunately they hadn't what I needed on my last visit but Simon was great and offered to order it for me!In fact all of the staff are very helpful here!Cheers ?
December 2022 by Clare Earley
We use Wickes Burton a lot and they are great. Today, however they surpassed themselves with how great they are. We bought a ladder, it was faulty, they replaced the ladder, it had missing parts. They had no more ladders left. They took the bits off the ladder we bought back and let us have them to complete the new ladder. Added to this, we weren't the only people having ladder problems. They were great, can't thank them enough for how helpful they were.
September 2022 by Shirley Turrall
Great DIY shop very popular think the place speaks for itself.
June 2022 by Andi xxBurtonxx
This isn't aimed at the store as a whole but the fact that it didn't have what I wanted in stock forced me to purchase online for delivery. OMG that was an experience!! Delivery within 7 working days... ok... 6th day arrived & I still had no correspondence from the suppliers to offer a date... various emails to customer services with no satisfactory explanation. The agents all seem to graduate from the same response college. Needless to say I cancelled the order. I just couldn't be bothered ?
March 2022 by Agnieszka Banasik
Be careful on Saturdays evenings They're closing before 7pm... I've just seen all staff going home when I wish to do my shopping... maybe I should work there as They can finish whenever They want to... Great workplace not for customers as staff have no clue about products ?
November 2021 by Bethan Smith
The staff at Wickes Burton were so helpful and professional tonight I was so impressed. Thank you to the two lovely girls who served me, especially the dark haired girl who went above and beyond to help me, plus the lovely gentleman who helped me carry goods to my carTop class customer service
November 2021 by Fasil Nadeem
Won't be going again left this place years ago after spending thousands only came here to purchase something family picked out and unfortunately they the only ones with product the staff are so racist as they was over 10 years ago won't be returning ever again with lovley staff at B&Q just opposite wickes won't last long unless some action is takenDefinitely one store to avoid
November 2021 by Philippe Francois
Staff quite useless and not very helpful. Place is probably good if you know what you want and know what youre doing. Don't bother if you're new to DIY.
September 2021 by Parth D
Spotted this in Wickes Burton. Though its placed by a charity it shouldn't be allowed by Wickes. This donation goes for clothing and may be for food, i don't suppose whoever placed this will eat from toilet? This is really offensive and people should use common sense which is becoming very rare these days.
September 2021 by Blue River
A while ago my friend had their soft top car slashed in their car park. I told them of this but as they had no cameras in their car park the culprit was never caught. The car was ruined and my friend was distraught. I asked that they put cameras in their car park which will show they care about their customers and that is was an insult to them that people can getaway with vandalism in their car park. They said they will think about it. Have they put cameras in their car park, do they care about their customer's'vehicle security?
