August 2025 by Debbie Ferguson
First time I used pharmacy, shop opens at 9am but had to wait 20 mins in queue causing me to be late for a hospital appointment, also was told at the counter that my prescription wasn?t there yet so I had to go later then later we got my prescription I ended up with 6 boxes of warfarin at 1mg instead of 3mg warfarin and didn?t get a repeat prescription with my prescription so I?m not impressed
June 2025 by Andrew
Needed to return nan's meds after she passed... was met with a total lack of empathy to the point of being rude from all of the staff, including the Pharmacist.. I was trying to do the right thing rather than just pit them in the bin... left feeling worse than wheni went in
June 2025 by Emma Arora
Fantastic service, very responsive and helpful both over the phone and in person. Other pharmacies in the area were out of stock for the medication and didn't make any effort to see if they could obtain it, but Amber went above and beyond to phone the suppliers and get it for me with 24 hours.
June 2025 by Claire Goulding
Brilliant service with the pharmacist this morning. She listened and helped with what I needed would highly recommend.
March 2025 by steven raffle
Pharmacist is late every day so they never open on time at least 40 minutes every day and always shut early or on lunch!
December 2024 by David Boylan
Had to pop in for a vaccination. Very straightforward, pain-free and professional.
November 2024 by Dave Sigley
Very poor.first worker arrived 5 mins late she explained that pharmacist was expected to be another 5 mins?I said shall we come in and wait then as it looked like she didn?t want anyone in.the main area inside the door was filthy.the outside looks in a bad state of repair as no paint on wooden frames
June 2024 by Hugh Parker
The current team are very efficient, I have had good service for several months now, including a special emergency prescription for my father.
April 2024 by Rodney Andrew Butler
Forget old reviews.In today,served immediately by efficient assistant. In and out in 30secs. Trust it will continue,vital service toThe Village.
April 2024 by Janet Carter
Good service l have no problem
April 2024 by Sarah Dolden
Delighted and amazed to be able to write this. Barton's pharmacy has over the last few years become a village joke about how terrible it is. So when I was referred by the GP for a consultation my expectations were low..... And utterly wrong!
Prompt, polite and professional service. Initially over the phone with an immediate telephone consultation. Then in store for a face to face consultation, prescription being issued and filled. I also noticed similar service to those who were in-store in the (very brief) period I was waiting. Plus the store was clean, well stocked and no longer looking like it was due toclose any second. What a fantastic turn around. To the pharmacist and assistant on duty, bravo. Everything you would want from a village pharmacy.
February 2024 by Katy Le Sage
Slow service, expensive stock in store, cheaper in the Supermarkets, they got confused and hadn?t got my prescription order because their communication within their team isn?t the best.I hope to catch them on a better today.
January 2024 by Penny Smith
Not enough staff to manage demand. Poor service.
October 2023 by David Hutchinson
Going to this pharmacy is like a joke. The staff are different each time I visit and therefore they are inconsistent. Just when I think things are going well the staff change.For the past 5 years I have collected my repeat prescription monthly. About 95% of each visit there is either something missing or the incorrect medical is given to me. The latest recruit at the pharmacy said it's the robots fault. I travel a 10 mile trip each visit and normally they say can you come back tomorrow when something is missing. A man in front of me in the queue had similar issues and the member of staff said to him" if you don't like it go somewhere else" she was very rude and the gentleman who was in his late 70s didnt know what to do. I sometimes get a message saying prescription is ready to collect and I arrive and its closed, on the website it says open. I called today (Thursday) at 12.30pm and there was a note above the door closed from 1pm to 2pm due to staff shortages yet it was closed at 12.30pm, another 10 mile trip wasted. Worst service ever. What it requires is a good manager that can get to grips with it and organise the business then stay with it. I'm leaving it's less than 1 star .
September 2023 by Mathew Martin
STAY AWAY!!!!!! Extremely poor duty of care for patients requiring urgent prescriptions. Told the pharmacy was open on a Saturday to be waiting outside with it closed and no notice of why it was closed. Ended up having to call 111 to obtain an emergency prescription and had to travel over 60 miles to get this. Well Pharmacies need to consider the consequences of their patients not being able to collect their prescription. Appalling.
