December 2023 by Corinne Marsh
Faultless service in every respect! An excellent range of frames to choose from and quality lenses too. I?m impressed with the fact that the lenses don?t mark as easily as some glasses I?ve had. The staff at the Burton store were attentive and caring, and obviously take a pride in the quality of the service they offer.
December 2023 by Afshaan Mahmood
Excellent customer experience and I had Jenny who was brilliant :)
December 2023 by Jim
Utter rubbish, second time they have messed me around in this store. Clueless staff.
December 2023 by bob pulker
Confidently moved from bifocals to varifocals (after a poor experience some years ago) and don't think I'd go back.Staff support was appreciated especially from staff who weren't actually serving me. Felt like a very friendly place.Professionals were nothing less than first classWe are all aware of the cost of living crisis but make sure your pricing is clear and resembles costs rather than fashion.
December 2023 by Michael Fairweather
Great assistance in choosing new specs (which I didn?t want but really needed). Have worn them now for nearly 3 weeks and have hated every moment, having worn contacts exclusively for the last 52 years. Having said that, no criticism on fit or function but will be glad to dispense with them after my cataract operations.
December 2023 by Raazia Abid
Everyone from reception till opticians was awesome so helpful and courteous staff very kind,my daughter took an hour to choose frame and helper was patiently attending us
November 2023 by Angela H.
I like Specsavers because of the quality and professionalism. It is my favourite place to buy eye glasses.
October 2023 by joe orton
Went in yesterday to get glasses checked and nose pads replaced.They were brilliant.I may be back soon for a different style of glasses
October 2023 by pam armshaw
I have my hearing aids from here and I can highly recommend the quality of them and how they have changed my life. The service is excellent and they replace the tubes and batteries every 3 months.
October 2023 by Paul Barratt
Told them what I wanted, however the " upselling " was over the top! I asked for the premium verifocal lens, they tried to sell me their tailor made lenses, another £80.Then more upselling, do I want anti dazzle when it's been snowing?! It's Burton, not the North Pole!I understand that they like to show everything what is on offer, but this felt like they were on a % commission!I said what I wanted, I just ended up getting confused ?, but got there in the end.
October 2023 by calvin may
Brilliant Tom and Zak was great made our visit a pleasure and got us sorted thanks Specsavers
October 2023 by Ramasharan Laxminarayan
Can be busy on the weekends. Friendly staff. Cover of frames for teenagers is limited
August 2023 by Samantha Stanesby
Came for a retest due to sight changes , all explained clearly what was happening , upon choosing a pair of glasses could be explained abit clearer of all the different options and what would suit , also 241 offers not explained clearly
August 2023 by Clare Hall
I have been going to Specsavers for years now and wouldn't go anywhere else. The team are great and make the whole experience excellent, especially as I needed a breakdown of costs before choosing my frames, They were very patient with me!
July 2023 by Stuart Jones
Excellent customer service from start to finish
