July 2025 by tracy tams
Contacted head office to ask why in 3yrs have the brewery failed to support the tennants
The Castle inn congleton will now be going into its 4th tenant in 3yrs. Punch wouldnt answer my queries as to why. I chritised their choice of wet sales and was hung up on. What a shame, the food recently from Josh and Alex has been outstanding. Shame on you Punch. Maybe a judy in the box could manage your estate better
May 2025 by Diana Green
I called in regarding a query about one of their pubs. The staff were rude, sarcastic and ignorant. I am very disappointed in the customer service I received from their support team. Angry is an understatement.
May 2025 by Ben cunningham
A great week training. It's an amazing building
May 2024 by Charlie Rogers
IF I COULD GIVE IT A MINUS I WOULDWARNING! ! !PLEASE BE WARNED! ! !I have taken the time to write this review based on my own personal experiences.I can not solemnly stress how taking on a tenancy with punch pubs is a wrong step.Their behaviour in business is atrocious and their moral?s against their publicans is a disgrace, this brewery and its shambolic approach to supporting publicans run a successful business is somewhat nonexistent. Their motivation in business is solely based on a one-sided basis.I cannot emphasise enough just how they will not support you, they will take every feeble attempt to fleece you using many tactics to do the ?dirty? - luckily for me I was smart enough to undercut every miserable attempt to not become within their clutch and got out whilst the going was still good, but, I cannot help but think if this had been someone else it?d of been a different outcome.Whilst you take efforts to build a steady business punch pubs appear to have alternative plans and let me say if you don?t play them by their antics they do not like it to say the least and as a result attempt to force you to surrender your livelihood or even perhaps pull a finial stunt with solicitors against you.DO NOT TAKE ON AN PUB WITH PUNCH PUBS AND CO UNLESS YOU HAVE NOTHING TO LOOSE THEY ARE 15 MILLION IN DEBT AND ANYONE WILL PULL ANY STUNT IN THAT EXISTENCE. If anyone would like to talk with me before considering taking on a pub with this brewery please make contact and I?ll happily enlighten you.
February 2024 by James Jones
Corporate greed causing local pubs to close
February 2024 by darshan choudhari
Very professional
May 2023 by Susan Copeland
Visited for swift look around whilst picking y friend,whom was doing a course here. Very modern, comfortable and well equipped. Plenty of free hot n cold drinks machines. Staff all welcoming and friendly. My friend said they had had a wonderful week of training here.
July 2022 by Mandy Spencer
Love it
July 2022 by George Thompson
Visited here for a company meeting - excellent meeting facilities.
December 2021 by S PM
I am really surprised at some of these reviews. We have worked with Punch for several years (as a supplier) and we have a very good relationship. I can highly recommend and high praise to Carly & Jess.
December 2021 by Steve Manley
I am really surprised at some of these reviews. We have worked with Punch for several years (as a supplier) and we have a very good relationship. I can highly recommend and high praise to Carly & Jess.
July 2021 by Dave Watkinson
Awful places that feel they can put profit against government restrictions. Steer clear
July 2021 by John Morris
CEO has very strange ideas.wont visit any of there places again.
July 2021 by Russ
Great culture and a fantastic place to work.
July 2021 by Michael Anderson
Terrible company don't pay there DEBTS