January 2024 by NEIL A
We ordered a meat feast and a cheese and tomato pizza with chicken ham pepperoni and 2 lots of chicken bbq wings. The order came out with only 1 chicken wings and a bbq sauce chicken ham pepperoni pizza. I had to wait for the chicken wings and pay the extra so the food started to go cold and when my wife tried her pizza and found it was BBQ had to ring for a replacement and I had to pay the delivery charge for the new pizza. Crap service.
August 2023 by A L
Appalled at the customer service! The attitude and mistreatment from the staff is actually vile. £40 order absolutely wasted on some freezing cold food??
April 2023 by Adrian Dixon
Much nicer than the competition!
March 2023 by J M
Honestly soooooo tasty and always amazing service even made me my favourite cinnamon swirls from scratch always my favourite Papa John's in stapenhill! Had Papa John's at many different places and trust me when I say this is by far the best ????
January 2023 by Calissa Crane
BBQ pizza tasted awful & cookie was burnt. £33 worth of dog food ?
January 2023 by Layton Melladay
Great food and speed food is well prepared and staff are polite.
December 2022 by Signature Purple
A truly awful experience, food was delivered over an hour and a half late.When it finally arrived it was all cold.All the cheese tasted sour and made it inedible. When I called up afterwards they had no manager on site and wouldn?t help. No one could stomach the food and it went in the bin. We then ordered a dominoes. Eventually I had a call back and I was reimbursed fully and given a free meal. I will not be claiming my free meal.
December 2022 by Dom G
I ordered food at midnight didn?t receive it at all I called and asked when it would be arriving and I got hanged up on . Absolutely do not recommend customer service was terrible didn?t get my food nor a refund
October 2022 by Harri Savage
1hr 15mins for delivery - no one answering the phone - arrived cold - won't be ordering again any time soon
July 2022 by MsLigaK
they're back and busy making delish pizzas as always ??
June 2022 by Rocky.T Hurst
Papa John's pizza are great very tasty and cooked to perfection clean and tidy. Staff very friendly and polite
June 2022 by Pentu
I ordered for delivery yet shown for collection, the lady on the phone was rude and said because they have one driver I should collect it, then when I asked to cancel she said she didn?t know how ??
June 2022 by D. Roberts
I was after a pizza but looking at these reviews I changed my plan.How about the manager of Burton branch addressing some of these issues and win back some customers?
May 2022 by Chrissie Thompson
Little amount of toppings. Missing toppings. Missing items. Overpriced, poor uplift. Greasy and sickly. No idea how to complain!! Refund wanted!!
May 2022 by diana roberts
I was after a pizza but looking at these reviews I changed my plan.How about the manager of Burton branch addressing some of these issues and win back some customers?
