December 2022 by louise powell
I would like to praise the staff at the burton on trent branch my husband passed away in October and the staff there have been amazing supportive efficient and caring thank you
November 2022 by Shelagh Moody
A huge thank you to Vicky for her patience. I spent a couple of hours in the Burton branch yesterday morning with my daughter and son-in-law as they were opening new accounts for me. Vicky went above and beyond in helping me with the bank information and on top of that, she was so supportive of my difficult circumstances and gave us valuable advice on issues outside of her bank role. Then this lunchtime, a large customised box with Nat West printed all over it, full of gorgeous flowers arrived from Vicky, I have never heard of anyone receiving flowers from a member of staff at a branch before never mind from the bank itself. Three generations of our family are customers at Burton and this service will ensure that carries on. Thank you again Vicky from Shelagh x
October 2022 by Val Hackett
absolute rubbish. not that anyone cares
September 2022 by Neil Clayton
Love the staff at the Burton branch??
August 2022 by Janet Potter
Helpful as usual
April 2022 by ivan namat
Great staff and service all always.
December 2021 by malachi4793
Excellent
March 2021 by Tariq Mahmood
One fu....! Up bank dont bank with natwest never will I or my family or friendsClosed my account without any reason took eight weeks to get my money back
July 2020 by Daniel Szabo
If there was -5 starts I would give them that. I have just opened a bank account, after two days they closed the account with my money on it. Tried to called them, been in to the closest branch and they not been able to help. They don?t say why they closed the account. I can?t get to my money for up to 14 days. I?m supposed to pay rent and everything else, but obviously I can?t.This bank is ridiculous! ??
June 2019 by Timothy
Best banking experience every time. Run completely by women. Clear evidence we need a matriarchal society.
January 2019 by Daniie Mccann
Love this bank itâ??s a stunning building shame they havenâ??t done much to the inside or kept up technology wise like Barclays. However the staff here are lovely always someone coming threw the queues asking if they can help so you donâ??t have to wait in the queue.
March 2017 by katie bradley
Nice staff
June 2016 by Sarah Robertson
Really helpful staff
