December 2023 by Miranda Goodhead
This is a really busy pharmacy, however the staff here are amazing and truly helpful. Can't fault them at all. They have always gone out there way to ensure my sons medication is completed. Anyone one who goes here should be more patient as the staff are working so hard for a high amount of scripts to deal with daily. I would highly recommend this pharmacy. ? ? keep the good work up guys.
October 2023 by Karolina N
How is it possible that the lady which can barely use a till, is left there on her own to deal with customers? After waiting for ages I had to leave without my sons medications becouse she was too busy looking at the terminal instead of helping customers. She was even asked by her co-worker to leave it and do it later, but decided that checking previous transactions on it is more important that the people waiting in the queue.
April 2023 by Ann Thompson
After being ignored at the counter having to ask some one to serve me, explained that I had lost my mum and I?d taken in her medication, no sympathy shown by the lady on the Ty I?ll that had finally come to serve me under duress, to be told they can?t take them if they are still in the boxes. Appalling, if it wasn?t for my dads prescriptions going there I would never set door in any peak pharmacy again.
April 2023 by Janet Baggaley
Fantastic service today from lovely staff. Thank you for helping us out.
July 2022 by John Bisbrowne
Thereafter are friendly,polite and efficient,foing their best for their customers even through supply problems.
July 2021 by Jessica Tye
Always very helpful in person and when I have phoned the pharmacy.
July 2020 by joshim uddin
Just to mention that this pharmacy has a great team, the Pharmacist a asian gentlemen helped my wife as she was suffering from a severe rash around her body. The Pharmacist was very helpful and diagnosed the rash as singles. I praise this gentleman as my wife has been going to her GP for the past 2 weeks and they just said it was just a allergic rash, but the Pharmacist was spot on. He referred us back to the GP and and it turn out as what the Pharmacist first said and was 100% correct in his diagnoses.We need more pharmacist like him, a great man of knowledge.thank you so much
July 2020 by Carrie Harding
I was really upset last time I went to go and pick up my babies regular prescription which had been sent by Birmingham children?s, the pharmacy refused to give me his meds at first, I was told he ?needed to check nothing was going to go wrong? I had been already giving my baby the meds daily since he was 2 weeks old. This was very embarrassing as the pharmacy was full of people and I was told this, they were then questioning his age and said ?what is even wrong with him? our baby has kidney failure (in which I didn?t tell them) by this point I was so upset literally trying not to cry, they were all talking about me in the back which I could see through the non effective glass screen. When they finally gave me his meds, he showed the syringe and said ?this is a syringe? I felt like they were assuming that because I am young I had no idea, in fact I have spent the last 8 weeks in the hospital, and probably know more about the medicines than him. I?m still really upset now and I am not using this pharmacy again.
August 2019 by CliveP-68
Not very good always having to order medication in never on the shelf, plus the new counter assistant is arrogant and looks down her nose at you and comes out with any excuse for not having prescriptions ready.
March 2019 by Adam Handley-Farrell
Very judgemental staff, once collected my repeat medications on a day off from work during the week. Instantly stared at like I do not work and some form of trash.
July 2018 by Tracy Prescott
Always very efficient, friendly and helpful!
Thank you
April 2018 by James Millar
Appauliing service. In the three years we've trying to use this Pharmacy we've constantly had problems with picking up repeat prescriptions. Having full time jobs outside of Burton it's almost impossible to pick up medication due to the restrictive hours of opening. No late night openings, and no opening on Saturdays - "there's nothing we can do about that.." Shameful
November 2017 by Natalie Dawn
Staff are very helpful, Charlotte the pharmist is warm, friendly and caring. Had a flu jab with her and she's very informative and easy to chat to wish she was my doctor. The pharmacy is well stocked from over counter medicine, prescriptions health and wellbeing products and animal medicines.
It's clean, well organised and spacious
