January 2024 by Catrina Bullock
The front of house staff are rude, moody and so slow. They have no care and consideration even when being watched by customers. It?s like it?s being run by children? We overheard them saying they misplaced my partners burger with no lettuce, actively watched them just put any random one in his bag. It was obviously wrong.07-01-2024 At around 4:30pm
January 2024 by Charm Rowe
So me and my friend went toKFC to order some food it clearly states that on sundays they are supposed to be open until 11pm we went there at 10:20 and they were close they made us order through the drive thru and when we got there they said we weren?t I car I said yes I know that but the guy at the front said this is the way to order and they said no they will not be serving us because were not a car and that ONLY THE DRIVE THRU is open until 11pm I said that doesn?t say on your door signage the staff was rude and by the end they did serve us but was very rude. They even made me look like I was just making it up that in front if their door it says they should be open until 11pm on a sunday.
January 2024 by Tim D
Supposed to open at 10am.. door still locked at 10.05.. wanted a drink and the toilet. Knocked on door. very rude staff.. refused to open door.. no reason given. FU kfc.
December 2023 by Zia Malik
Halal KFC with very good staff members and taste awosome ????? I visit eveytime i came to
December 2023 by black heart alex
Service is slower than a snail.chicken is dry. Always cold no heating on. Workers are so rude. Kept complaining about them serving what was not ordered by
December 2023 by Laura Ford
Rude rude rude stood there for over ten min at the till before being acknowledged then she didn't even say please or thank you...Staff need re training on customer
December 2023 by chrisdolman8
Hard to understand the person taking order and service very slow but food was
December 2023 by Arran Ashman
Please Will someone buy this place who actually cares.Yet again I had a delivery where they missed items I had paid for. The chips were not cooked and were still solid as you bit into them. There was a tiny bit of sauce on the chicken bites which didn?t even touch the pieces at the bottom of the carton. No serviettes.If another KFC were to open up I would never use these people again.Every time I go in the tables are filthy and nobody has any pride in their work or gives a dam. It needs a new owner !!!
November 2023 by Asad Rahman
Only Halal KFC in Burton on trent so for me being a foodie; it's one of the best places in town.
November 2023 by Francesca Knowles
Just spent £35 on a party bucket, got back home to derby and there are no chips at all!
November 2023 by Radi Dimitrov
I recently had an incredibly frustrating experience with KFC's delivery service. I placed an order through their mobile app, expecting a timely delivery as advertised. However, after waiting for over two hours, my order was nowhere to be seen. The situation was further exacerbated by the fact that getting in touch with the customer service center, operated by Uber, was a Herculean task that tested my patience to the limits.When I finally managed to reach out to customer service, I was informed that my order had been 'stolen' by one of their delivery employees. This level of service is unacceptable and reflects poorly not only on the delivery system but also on KFC as a brand that guarantees customer satisfaction. It is a breach of trust and professional conduct.As a result of this ordeal, I have resolved never to order from KFC again. It's one thing to experience a delay, but it's entirely another to be left without any support or resolution. KFC and their delivery partners need to seriously reevaluate their delivery protocols and customer service efficiency. Customers expect and deserve better.
November 2023 by Madalina Stanciu
The last time I ordered food delivery at home I found hair in the food. I also took a picture. That was a week or two ago. Initially I didn't want to leave any reviews, but today I was in the Derby at KFC Meteor Centre and it smells terrible of urine in the bathroom. It's a general rule of all restaurants in the UK. The bathroom should be dirty and there should be hair in the food at KFC
October 2023 by mark shor
I?m giving this just 1 star because of how filthy the place is.The main restaurant was dirty, especially the floor by the counter, but the worst were the toilets; they were disgusting, I took my 3 year old son in and was shocked at the state, I wouldn?t let him touch anything in there. I also noticed a lot of delivery drivers use those toilets so I?m guessing the food they deliver won?t be very hygienic.The kids meal is advertised as having a Robinson?s fruit shoot drink but when it came it was just juice in a normal Pepsi cup that isn?t very toddler friendly, KFC cheaping out I think.I haven?t been to a KFC for many years and the flavour is not as good as I remember either.I definitely will never be going back to KFC, especially this one.
October 2023 by Tayson
This is the dirtiest KFC I've ever seen in my life, the place is so dirty and the chicken wings are just red on the inside, I think that's because they don't fried it properly.I dont understand how this KFC is still working with such as dirty on site.If you lose one customer per day, that will be 365 customers per year, so here is one customer already lost.
October 2023 by Jordan Haynes
Absolutely disgusting resturant. Didn't eat here. It smelt so bad, the place was filthy and toilets smelt of raw sewerage ?
