Visited the Derby office in Derby city centre recently and they lost my personal details I have given them to update my account details.However this branch in Burton on trent was really helpful and reliable, went there and they managed to get my details updated in no time.Had to go twice to the bank to update my details... read full comment
November 2018
im using this bank long time never had a problem very friendly customer service and help full
July 2018
Long queues and not all that helpful. Halifax themselves had a glitch or technical error which left me unable to open an account with them.
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone.
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