January 2024 by simon johnson
Popped to see if they could help me with fitting a stereo I had from them the night before Julia sorted it out and introduced me to Matt (electronic wizard *****)He quickly diagnosed the problem and fixed it within minutesFirst class service from both front of house staff and everyone we spoke toHalfords in Burton on trent and really leading the way in service knowledge and have put the " S" back into serviceFirst class please give them a go
December 2023 by Bob Penney
Always helpful! And a great fitting service.
December 2023 by Sophie Chew
Couldn?t be happier with the service from Halfords today. Ordered the part I needed with fitting online. Set off for my local store. Was met by Matt who reassured me that the part was correct and fitted it in 60 seconds. Receipt came through immediately and I was back home with the hour. Fantastic! Will definitely use again for small but important fixes like this. Much appreciated!
December 2023 by Mircea Tamas
Sort of pointless to have a Clearance shelf if everything on it is full price like you cand see in the pics . £15.95 for a Clearance bucket :) Also awesome reply from the store to reply with my email and contact info on a Google review .....what? I picked up an order from the store yestarday. If you want to chat about it as you mention its tranaction id 886733, i guess you should be able to find my email address associated to that order.
December 2023 by P
With that shop you can feel safe!I ordered for my gf new battery with installation and basket of car goods, I was wee bit worried cuz emails from the system were saying that goods will be available to pick up at different dates way before battery appointment, but they kept it all for her. I have chosen wrong battery , so employee selected correct one and returned me difference in price on same day! My gf was also bit late for appointment due to traffic but zero problems and everything went smoothly. Highly recommend. Worth the price.
December 2023 by Kevin M. Roberts
If you would like 3 'qualified' cycle repair engineers to struggle with removing an inner tube from a rear tyre in front of you headed by the most qualified amongst them 'Matt' and then tell you that a thorn he didn't take out of the repair is not his responsibility once it has left his god like presence, this is the place for you. :-) £24 not well spent.
November 2023 by Edward Lakin
Always have what I need and their own range of open/ratchet spanners is excellent.
November 2023 by Mandy Geoghegan
What a brilliant service!Aaron checked everything quickly and competently and free of charge! A couple of issues found but these were also dealt with quickly for a nominal charge.It feels great to be ready for winter now.Thanks again.
October 2023 by John Barker
Great service. Sorted right bulb and paid online and fitted by a superb Halford guy almost within the hour. Brilliant
October 2023 by Ashley Etheridge
Just popped into Burton Halfords in desperate need of advise and assistance with my bike wheel.Callum is a superstar !! he was polite courteous and extremely helpful, i can't praise his level of service enough. I would not hesitate to recommend Halfords and especially Callum
October 2023 by Caroline Nelson
Took my new car for dash cam fitting with Matt,at some point in the hour and a half my car was badly damaged, no-one will take responsibility and the claims team have basically called me a liar.Someone knows what happened,proof was found at the scene ? so conclusive that it happened in their care...absolutely disgusting ... avoid at all costs.
October 2023 by Karen Illsley
Thank arran for all your help, had a flat tyre and fixed it straight away!
August 2023 by B. Monty Burnz
Went in tried being friendly and make small conversation staff was very rude and ignored me apart one chap who helped me find the item I needed. went to pay but left my card in car told the cashier give me a sec getting my card and she made a face like a bulldog. Will not be using this place again HALFORDS need to train there staff on customer service skills not just towards Caucasian
August 2023 by Caroline Tribe
Excellent service, all aspects of my new purchase were fully explained and Aaron was fabulous, went above and beyond for me
August 2023 by Ruth Harrington
Aaron went the extra mile and gave me extra customer service. I had forgotten something, and he came out of the shop, to give it to me.
