July 2025 by Eva Bailey
I came in to buy a new watch, and Ann was really wonderful! Nothing was too much: she went back and forth several times making sure that the watch was the right fit and that I was happy with everything. Would highly recommend!
May 2025 by Susan Louch
Very friendly staff
April 2025 by Graham Collins
Excellent service from staff at samuels in burton on trent staffs
April 2025 by Jonathon Kenney
Very helpful staff, Lucy was very helpful and patient when looking at the various rings before choosing the one we wanted.
April 2025 by Jan Stephenson
Excellent customer service at H Samuel, Burton. Chris was friendly, helpful, knowledgable and very patient as I viewed watches. I was happy to support my local High Street branch and feel confident in return visits being consistently brilliant.
April 2025 by Naqib M
Excellent and efficient service
April 2025 by Megan Delderfield
Fab service from Yasar!
July 2024 by George Evison
Went in today, and had no idea what I was doing, dealt with Lucy, she was really helpful and talked me through everything :)
July 2024 by Katarina Hubova
I buyed wedding ring today and Lucy was very helpful..Thank you?
June 2024 by Tracy Bateman
Very helpful place
May 2024 by Merl Ro Ndlovu
I got my Ears pierced today and Lucy was very kind and helpful. I would definitely recommend to H. Samuel to everyone ?
February 2024 by John Wright
Very helpful pleasant staff, thanks
February 2024 by Stephen Boddice
Helpful with our choices no pressure.
September 2023 by Billy Seabrook-White
Staff were super friendly and helpful. Made the stressful experience of buying wedding rings ten times easier. Thank you so much for all your hard work ladies.
September 2023 by Sergey P
Bought watches at 9 am... Thought to return it as I have realised - just don't like it.... Two hours later, the same day, I brought it back for a refund but... The manager says, it's worn, we won't take it back.... Shame on their customer service
