September 2023 by Google user
Nice service and well presented, has a very hit and miss board game selection - sometimes it's awful (think 30 different versions of monopoly) sometimes it's fabulous- especially for people getting into the hobby. GAME must transition into this due to computer games generally being downloaded nowadays, If this review is read by upper management you need to stock Catan, Takenoko, Ticket To Ride, Azul, Carcassonne, Survive: Escape From Atlantis, Kingdomino etc. - games that get people into the hobby and people will 100% come back for more, and stop the pointless monopoly/scrabble editions, people have moved on from that. Also, please please sort the App out, it just does not work. For this store though its pretty great and I do recommend it, we always pop in everytime we are in town and it's better than The Entertainer and Toymaster by miles.
September 2023 by AC 86
Nice service and well presented, has a very hit and miss board game selection - sometimes it's awful (think 30 different versions of monopoly) sometimes it's fabulous- especially for people getting into the hobby. GAME must transition into this due to computer games generally being downloaded nowadays, If this review is read by upper management you need to stock Catan, Takenoko, Ticket To Ride, Azul, Carcassonne, Survive: Escape From Atlantis, Kingdomino etc. - games that get people into the hobby and people will 100% come back for more, and stop the pointless monopoly/scrabble editions, people have moved on from that. Also, please please sort the App out, it just does not work. For this store though its pretty great and I do recommend it, we always pop in everytime we are in town and it's better than The Entertainer and Toymaster by miles.
August 2023 by Hassaan Yawar
Nice and helpful staff and a decent variety of stuff to buy or check out ?
July 2023 by John Taylor
The store is very clean and the clothing is at a high level of quality. Excellent customer service
July 2023 by Marek Hyde
We went into game in Burton today and we were very happy with the service. We were served by a man called Dom who was very knowledgeable and helpful when selecting some headphones and games.
June 2023 by Simon Paul Clamp
Went in with son and grandson and a real eye opening experience " but a nice experience " . Large selections of games and collectables. If you're struggling with a present for a young person this ain't a bad place to look ?
May 2023 by tim upton
Fast service. Easy to find what you want
April 2023 by Darren Gunner
Very helpful and knowledgeable staff. ?
March 2023 by Donna Bevington
Good size store with plenty of game choice. The staff are super nice and always help my son if need to
January 2023 by Terry George
Friendly staff, very helpful with helping me buy an Xmas gift
January 2023 by Dawn Middleton
Busy but staff very good
December 2022 by Marina Lawton
Very helpful and friendly nothing to much for them.?
December 2022 by George Hoseason
Game bargin hunting. Hundreds of sale items ?
December 2022 by Pete Jones
Purchased a second hand item from the store that turned out to be faulty so I tried to return it and was told the company returns policy will only allow them to replace the item or give a gift voucher to the value of the goods. I explained that I am entitled to receive a full cash refund under consumer law as I am returning a faulty item. The store assistant insisted she couldn't give anything other then a gift card and not wanting to cause a scene or drag anything out for what is was effectively a small amount of money I took the gift card, left and took my concerns to the customer services team whom confirmed the store assistant was wrong and I was indeed entitled to a cash refund for goods however as I accepted the gift card this was no longer an option (something I expected) staff should be better trained.
December 2022 by Liz Whitehead
Seems to have stopped doing ds games, now doing other things not just computer games