December 2024 by Waqas Shuja
Nice place
December 2024 by dan phipps
Watch out for the Parking restriction to 1.5hrs we got a parking ticket for £100. Appealed it got it reduced to £60. Taking it up with Costa UK.
Update:
Response from Costa was laughable
"We do completely understand your frustration but we can confirm that Costa hasn?t any control over the car parking fines. The car park is operated by a third party parking provider and unfortunately we have no control over the time limit imposed or the parking charges and cannot influence any parking fines that have been given out. Parking restriction management is extremely common in retail areas and regardless of whether the car park was used to visit a Costa store, or any other retailers, there is no exemption from these restrictions if the time frames have not been adhered to. The responsibility will always be with the driver to ensure they are familiar with the terms and conditions of the car park and to adhere to the terms accordingly.
Please be informed there are 3 signs in the Parking area that have been put up by the Parking Provider regarding the 90 minutes stay in store and if customers wanted to stay longer there is also a tablet visibly placed near the tills where car registration details can be entered to avoid the parking fine.
If you have extenuating circumstances relating to your parking fine and you believe you have a genuine reason for an appeal, we strongly advise you follow the instructions detailed on the PCN without delay to prevent the parking fine amount from increasing.
We are extremely sorry that we cannot be of any more help in this instance and trust you will take up your appeal directly with the parking provider.
Kind regards
Costa Customer Services
November 2024 by Fantastic team and service!
We come every Saturday with our dog Charlie and the staff are so friendly. Service with a smile and efficient. Would recommend to all to start their Saturday off in the right way!
October 2024 by sara hancock
Went to get a TGTG bag, staff always pleasant and friendly.
Delish food.
September 2024 by Dominika Korczynska
I am giving one star. It was the most expensive coffee in my life came with friend for a coffee and we were chatting so didn?t even realise the parking is for 90 minutes had to pay for parking £60 cause I stayed 100 minutes not 90 if coming to work on the project don?t if it will take you more then 90 minutes.
September 2024 by SHAIKH M. SHOAIB
Amazing drive thru for breakfast. Fresh coffee with a slice of lemon cake. Friendly and polite staff.
September 2024 by Jaz Rai
Always go through drive-thru and always get a great service. Thank you ?
July 2024 by Everyday Videos
We drive over to Costa and service was poor unfriendly staff, all tables dirty with used cups, sofas and chairs dirty... We payed almost £10 for 2 coffee and ordered some desserts... We enjoyed our company and when we left few days later received a fine of £60... This place service are below zero but charges the highest in town. Not gona go there literally never again.
June 2024 by Ian Morgan
If you spend too long here (we decided to have a third coffee) you will probably receive a £100 parking fine as we did. The staff didn?t warn us and they could easily have done so. There is a warning sign in the car park but we didn?t see it. Strange way to encourage your customers to come again - we won?t.
May 2024 by Amarpreet Poonia
Tristan possibly is a candidate for the next Costa barista of the year! Great service but even more impressive was his latte art and chat about it! The cutest bear I've ever seen. So good, i (almost) didn't drink it! Thanks Tristan!
April 2024 by Malcolm Senior
Very clean. Ideal to meet up
March 2024 by Nigel Warwick
Not that busy Friday early evening not busy friendly staff always with a smile
February 2024 by Nathan C
Some of the most rude staff I've ever known, all cold drinks off because they have no straws, we had our own reusable straw and was rejected, half the seating is always closed off. They close early all of the time. Dirty standards unclean areas and the toilets are always disgusting, worst costa experience is always at this one!!!! New management needed!!!!
December 2023 by Ian Stone
Excellent
December 2023 by Keith Harby
Good costa because of attentive friendly staff ???
