August 2025 by jarek d
Would not buy from there again unless ur hoping to get a voucher back instead of cash they should say you wouldn't be able to refund it for cash back only vouchers
July 2025 by James
Callum did a great job today only came in for a game then left a console walked out happy great from all staff excellent sales skills
June 2025 by Connor
I?m extremely disappointed with the customer service I received. The staff were unprofessional, provided false or misleading information, and showed a clear lack of training. Additionally, the device I purchased was faulty, which only added to the frustration.
I strongly recommend that the company invest in proper customer service training and review its product quality control. This experience has left me with little confidence in your business practices, and I would not recommend your services to others based on what I?ve encountered.
May 2025 by Zoe Jervis
came into the store and straight the way i was assisted to what i needed amazing customer service would recommend 100% dean was the person to sort us right out couldnt be more thank full :)
April 2025 by Nicola Danielle Evans
Popped in to get some Wii games and a fit board a few weeks back in February was served by Minesh who honestly had the most enthusiasm and rapport with customers.
I actually enjoyed being served by him.
He was honest and would not sell me something he wasn?t happy with which is an amazing quality he treated us how you should be treated in any retail environment he?s a real asset to the Burton store!
April 2025 by Csaba Rozsnyai
Useless staff! 5 years warranty? Joke, Fake!!!
March 2025 by DebbieBC
Written by my 11 year old son after several visits:
Hi everyone they got a strict manager l bought 3 DVD l was watching horrid Henry the movie was broken and l don?t recommend it
March 2025 by Aramide Olayode
I bought a Dell laptop that was only six months old when it crashed, despite still being under a 48-month warranty. I returned it, but they requested a screw that I?m sure wasn?t included when I received the laptop. Unfortunately, no action was taken regarding the laptop. Additionally, I purchased a charger that stopped working within two months, even though it has a five-year warranty. When I returned it, they did not offer a replacement. I advise you to stay away from this shop; they are dishonest, and their products are not durable despite being expensive.
February 2025 by Shelley Starkey
The staff are quite lovely and helpful, thank you guys!
February 2025 by John Wayne
Very friendly and knowledgeable staff can?t complain very happy with the service I had from them other Cex shops need to take note from this one as Iv had bad experience before from a different shop I will be back
February 2025 by George Gavin
Great Staff, Great Atmosphere. 100% Recommend
February 2025 by Minesh Surti
As a customer, really happy with this boxset. Missed out on the original release 15 years ago. Brought back some great memories from my childhood ???
February 2025 by Dani Slade
Polite, chatty and really helpful
January 2025 by Victor German
I buy from a lot of cex...this shop is cleanest and the guys that worked on the day if my purchase ware absolutely brilliant!!!!
Most cex shops have bad customer service but this one is out of the world
December 2024 by Umah Charles
Great Experience with variety of Tech, buy, sell, Exchange with good warranty...
