February 2024 by Mandy Yeomans
Every visit to this store has left me frustrated and disappointed, mainly in the Clinique section. I waited nearly a year checking for a particular item for someone to say, I can order that for you. Went in yesterday, 2 young female staff messing about and putting make up on and shrieking, I did mention this to the Clinique rep, her response, ?oh I know? ????Went in for Clinique cc cream, none in store, what a surprise, tried to order it, said it was out of stock. I gave up, went home, ordered it through next and got it next day, £1 cheaper. Get your act together boots, shocking service.!!
February 2024 by Connor A D.
Stood around for half an hour waiting for a prescription that was already picked and ready to go... won't be using this pharmacy again
February 2024 by Bee M
Just not the shop it was. Didn't even open during late night shopping before Christmas, prices not great and parcel collection a nightmare.
January 2024 by Robert Hadfield (Rob.)
Quality pharmaceutical products available by click and collect. This service has been greatly improved and the parcels are now located next to the till for a quick pick up service.
December 2023 by louise powell
Absolutely awfull if your going to put self service tills then put your staff on there for support to customers and members of your team.also if you want to buy a gift card which is more than £25 you cannot fo this at a self service till and good luck finding a till which is manned found a lady on cosmetics she did put them through but when I explained what had happened she wasn't interested 'and just kept nodding her head looking in another direction no management present on the shop floor
December 2023 by surjit nizzer
Good offers available in store
December 2023 by Gail Osborne
Great choices and friendly staff
December 2023 by Jayne Allen
A very busy day in store this morning, but feel I must say what excellent service I received from Carly Belcher, who helped me choose aftershave, she then escorted me to a till to complete the sale. There should be more staff like Carly!!
December 2023 by Sue Price
All self service. No staff to help and not even one cashier!!Boots will pay dearly for this when shoppers take their custom elsewhere. And let's face it there are plenty of competitors in Burton town centre to choose from. So unless you need to use the pharmacy don't bother going there.
December 2023 by John Haddow
Told to go to self service till after waiting at pharmacy counter so went to self service till and item required age confirmation (reason l went to pharmacy counter) then had to call assistant to verify age confirmation as waiting for 5 minutes very poor service as no staff operated tills now in burton.
December 2023 by Daniel Nichols
Ever wanted to be the invisible man? Just go to this pharmacy and no one will even look your way to serve you. You will indeed have become the invisible man! (Or woman)
November 2023 by Sarah Yates
Staffed tills have been replaced with self serve ones with no option to use a staffed one. I tried to buy an item today that was half price but it rang up as full price - looked around to see if I could see a member of staff but no one there. So I deleted the item to which the machine said 'wait for a member of staff' ...so I waited.....and waited....and waited. No member if staff appeared, so I just left. Won't be shopping in Boots again while there's only self serve tills
November 2023 by Google Reviews
Approached a staff member, who was just leaning against the makeup stand on her phone, clearly got nothing to do. Was helpful answering our question. However they don?t sell the stuff we wanted in store, it?s all online. Surely if they keep stock of it for the online shop, you would toss them out on the shelves too, but i guess not?
October 2023 by Pat Jones
Sheraz the pharmacist provided us with a first class, friendly and professional travel service and vaccination appointment. Highly recommended.
August 2023 by Howie Johnson Images
Helpful and friendly at pharmacy, however could do with more staff to help. Always long questions at pharmacy
