January 2024 by Kirat Rehman
Yaz is such a credit to the company. Never had a bad experience being served by her !
January 2024 by Astizzy
Great food and atmosphere our waiter Yasmine was amazing very kind and
December 2023 by Rosie Beddall
Came in this evening for a quick visit and ended up staying 3 hours! Great food and service from Yaz. Definitely will be
December 2023 by Lara Warneken
Service was great here! We were served by a lovely girl called Yasmine who talked us through the menu and helped cater for our dietary needs. Wonderful!
December 2023 by Gavin Elks
Nice food, not the very best quality, but exceptionally good value which made up for a couple of the nit picky things. The service was perfectly paced and our server, Jordon, was faultless being very helpful and friendly. It was however very quiet for a Saturday night which left the atmosphere flat. All things considered though we were very happy with our visit.Parking: It's a retail park that offers free parking for the first 3 hours. If you are going only for Bella Italia, this is more than enough time, even for a big party of people.Wheelchair accessibility: Flat throughout with wide gangways.
December 2023 by Laura Fearn
Went for a bday, unfortunately will not be going there again.There was a large party of us that went we had pre booked our meals at least a week before and had ordered from the festival menu .We got there at 7pm our meals didn't come out till 8.05pm and the pudding not till after 9pm which were also pre booked.The food was awful my son's pizza was absolutely swimming in grease,he didn't eat it,and the calzone was dry tasteless with prob only 3 bits of meat in it .we then didn't get home till after 11pm,as there was a huge mess up with the bill.We all had been charged for our meals as seperate off the normal menu that upped the price so we then had to wait ages to rectify that .We then queried the drinks bill as it was a £1 extra for the soft drinks ,when we asked about it we was told the lower price was the smaller glasses ( we wasn't asked if we wanted the smaller glasses) especially as I had looked at the menu with the lower price drinks.Unfortunately we will not be setting foot again in any of these restaurants in the future.More taste in a Costco pizza and 1/4 the priceOnly positive thing I will say is with the massive mess up with the bill and nearly an hour to sort out.The manager( I gather )stayed very carm and professional while reduing and refunding us all.
December 2023 by Margaret Downs
Nice food. Only moan would be wasnt informed i could not us my blue light card on wgat i ordered andci had already asjed i i could use it, so no discount.
December 2023 by Calvin Packwood
We had a great time with the kids, they loved making their own deserts?
December 2023 by Luc B
Quick stop before the cinema.Max our host was superb! Mac was polite and really helpful, especially when offering his opinion of dishes.The food was good, particularly the stuffed gnocchi.I?m dropping a star because the restaurant had an odd odour - like stale eggs. Not sure of the reason why, but it was unpleasant though tolerable.Thanks again Max for your service.
December 2023 by Alena Ittu
This time, tired and hungry after a long walk, we were glad to plunge into this pleasant of coziness and feeling of comfort. But the main thing for which we return here again and again is the hospitable welcome and friendly, almost homely atmosphere, which is so typical and associated with Italy. Thank you to Chris and all the staff for their excellent, well-coordinated work and care for us. We left well fed and satisfied ??
December 2023 by Jesse Adams
A delightful lunch at the Bella Italia Burton on Trent Branch. Our quick decision to dine with you was fantastic from the relax atmosphere to the beauty of the Christmas decorations ready for the festive period was a delight. Our food and service was fantastic our lovely bubbly waitress Rachael was a joy made us feel welcome, show dedication and passion for job a credit to the restaurant she even made some recommendations on her favourite dishes on the menu as well and explaining the new festive dishes as well in the end we opted for 2 pizza a margarita and a chicken ham mushroom they was fantastic. We will definitely back soon and may even give the new festive dish a whirl.
December 2023 by Oliver B
Service was really good, warm welcome. For the food.. absolutely tasteless, gone down hill. Get better ?chefs? I could cook a better one but that?s not my job ha. The only tasteful food there was the cheesy garlic bread.
December 2023 by Tayson
QUALITY AND PRICE VERY UNFAIRPrice to expensive for that low quality food.To be honest I thought a lot more about the food, I was thinking that the food is taste like Italian food, but if you know how taste is the italian food, then you shouldn't come to Bella Italia, it's just a normal "restaurant" with expensive dishes. Better to watch a tutorial of how to make a home-made pizza and do it yourself, it will be more taste.I've ordered:-Calamari (not good at all)-Seafood pizza (4.5 out of 10)-3 kids meal ( kids liked the chicken nuggets)I will never come to Bella Italia again,Very disappointed.
December 2023 by James Martin
We went here for a family birthday meal, first the meal was pre booked so I guess the food could be well prepared and give the cooks a head start, well the starter didn't come out till being seated 58 minutes but not wanting a starter I had to wait 1 hour and 30 minutes. The idea i thought freshly cooked pizza ect. But I'm sorry to say the food was dreadful with very little taste and dripping with oil. Then it came to paying the bill, now believe it or not that took another hour, then we was charged a 9 pound service charge what you don't have to pay as we had only 4 people in our group and should only be put on 8 or more people as state's on the Receipt. The waitress was good and always smiling but massively under staffed made her job very difficult.I will NOT recommend this place to anyone I'm afraid and definitely will never return. Be careful if you go when ordering drinks we asked for cokes and gave us a large as we didn?t get offered the option of size and cost around £4.50 each also ask for no ice as the ice took up more the half the room in the glass.Don't go waste of money.
November 2023 by Fiza Nadeem
visited Bella Italia for the first time today and was left very impressed ?the service was fantastic and Yasmine was very polite and made our visit there better than expected.Will definitely visit again, food was 10/10 and so was service.
