February 2024 by Ben Bush
Arrived early for a delivery. They were just finishing off with the B&Q RDC delivery. Once he left I was straight in and a no fuss tip of 7 lifts. Great service from the young lady on the forklift as I had 3 more drops so the quick and early tip was appreciated.Nice spacious yard with room to spin round with no access issues. Entrance is small road opposite Soufflét Malt.
February 2024 by Ahmed Rashid
Does what it says on the tin
December 2023 by Chris Norton
Lovely young lad from warehouse (Luke) went off looking for something for me. Really helpful and very polite and friendly. Customer service done to a gold standard. Thanks again Luke
November 2023 by Faiqa Ahmed
5* service fromBryony in the planning department. Really went above and beyond and deffo calmed myNerves and worries.Because of her I travelled from bham and I?m glad I did. Thank you again
November 2023 by Phil
Lots of really friendly staff work here, I much prefer this store to the one in Derby, found everything that I needed for some home DIY.
September 2023 by Simon Paul Clamp
Only popped in to price up paint for a bedroom . Very helpful staff if you can get hold of one . Far to many languages on boxed products with English not being the first language you find in a English speaking country " strange " would have saved us twenty minutes looking. Hopefully the petrol strimmer will be ok ?
August 2023 by Lesley Cassell
Went to purchase parasol base weights (which are very heavy). Husband is a wheelchair user so shopping for things like this are always problematic. Told young lady as we entered B & Q what we needed, who then spoke on radio to someone working in that area. Nice young man loaded them onto a trolley for us & took us through Checkout, scanned them & then took them to our car & loaded them into it. Great to see this kind of service. Well done B & Q (again) 10 out of 10.
August 2023 by Hammad Lateef TMIET
Brilliant staff service in the gardening department at the Burton-on-Trent store. A staff member helped me locate a suitable garden hose, attachments and hose gun with great advice and was considerate of my predicament and helpful.
August 2023 by John Taylor
Customer service ExcellentEmployees very knowledgeable on every thing DIYWell stocked DIY store
August 2023 by Stephen Locker
Always helpful staff excellent choice large carpark but a number of learner drivers have lessons not sure that you car is safe
August 2023 by Michael Mendez
Went to get some supplies to board my loft out.They didn't have what I need but the staff I spoke to was very helpful and checked if the Derby store had what I needed.They had what I needed at Derby but unfortunately they don't cut treated wood (I didn't know this) so it wouldn't have fit in my car and they charge £30 for delivery.I would have thought if you're spending over £100 you'd get free delivery or something.
July 2023 by James Blake
Everything you need in one place, from a table lamp, to a bbq and gardening plants and tools. Big job or small, you can find everything you need as a DIY'er in here. Sometimes staff can be hard to track down, but their app will tell you where to find stuff, even down the the isle number.
June 2023 by Jay Alexander
Staff friendly store is poorly laid out and over priced things are just so unaffordable for home improvements
June 2023 by anna salomea krzyzanowska
Found everything that I was looking for and got few extra bits on sale. The store is clean, spacious, staff very helpful and knowledgeable.
June 2023 by Andy Wall
As im getting old i struggled to open a tin of paint(bring back tin lids)I saw Conner at the store , he Could not have been more helpful without making me feel stupid.A credit to B&Q