September 2023 by Andy Brown
This has been the most fantastic experience by a Country Mile! The staff at this Opticians are just brilliant. Welcoming, patient, knowledgeable and professional at the same time as making you feel completely in control of your Glasses purchase.I have had glasses for driving and a set for reading for years. This was the best eye test I have had, and the advice I received was again the best I have received. No hard sell, no rush.I have tried vari-focal glasses for the first time the result is life changing! No more switching between driving and reading glasses, glasses on my head, switching and losing one set or the other!So very pleased, thank you to everyone from the front door and back again.Extremely happy.
January 2023 by Google user
First visit to boots for an eye test, don't think I will go any where else from now on. The staff at Burntwood were really friendly and the choice of glasses was huge.\\nHave to say that the eye test was much more in depth to what I'm used to at Specsavers and my x-rays were explained to me in full (all good thankfully). It was the most thorough examination I have ever had.\\n5 stars from me..\\nThanks Burntwood Boots for the great service, looking forward to my new specs.
December 2022 by Chris Weaving
First visit to boots for an eye test, don't think I will go any where else from now on. The staff at Burntwood were really friendly and the choice of glasses was huge.Have to say that the eye test was much more in depth to what I'm used to at Specsavers and my x-rays were explained to me in full (all good thankfully). It was the most thorough examination I have ever had.5 stars from me..Thanks Burntwood Boots for the great service, looking forward to my new specs.
March 2022 by Clare Green
Brilliant service and staff. Optician was very thorough, informative and helpful. Staff were very friendly, helpful and very patient, especially Amanda and Meghan. Would definitely recommend.
November 2021 by Ann Stewart
This was my first visit to Boots Opticians - brilliant service and lovely staff.
March 2018 by Janice Stretton
Update on previous post, whilst stand by what l said about this branch Boots head office were very quick to respond to my complaint would recommend contacting head office should you have any concerns.
February 2018 by Janice Stretton
To give one star is too much! Made an online appointment last week for today, 26/02/18 and we l turned up was told l didn't have an appointment despite having proof on my phone. Was then told they didn't use that system!! Extremely rude, made no apology and then when I complained they didn't even bother to call me by the right name. Shop was dirty and dingy, staff attitude appalling, complaint dealing even more appalling. Recommend Spec Savers in Lichfield, took my business there and they were fabulous. This store is a disgrace to the Boots franchise.
June 2017 by Susan Williams
Excellent service always
