March 2024 by Nathan Ramsden
Jennifer helped us book our lads holiday and made it way easier and cheaper for us and worked round what we all wanted. She helped with any problems and got them sorted straight away ! Top lass
March 2024 by Leigh Clarke
Booked today for our next cruise for 2025. Arabella was very helpful & patient. All the staff are brilliant nothing is too much trouble and would recommend this store to anyone wanting to book a holiday.
March 2024 by Bassline Vault - Dj Bazzy B
I went in a couple of times now for different reasons, One time was to see what help they was regarding taking a wheelchair. I was told because I booked it on there app, That they couldn't do anything told me I had to ring up instead. I asked them if they could give me a contact number, They said NO!!! What kind of customer service is that!! If you got a problem regarding your holiday they don't give a toss if you booked it on they're website or app.
March 2024 by Lee Howe
Popped in with a friend to book a short break.Katy was very helpful especially for the requirements we were looking for.Katy sorted a lovely holiday in calla bona,majorca. All booked thank you Katy. Drakehouse.
February 2024 by Michaela Lomas
Booked my holiday with Samantha and can?t recommend her enough! She?s a ray of absolute sunshine and made my booking experience so special and easy. Wouldn?t go anywhere else to book, Sam and the team at Drakehouse are the best! Thank you very much ?
February 2024 by Katie Jones
Had been searching online for a city break and with so many options out there it was too confusing. Went in to store and spoke to Rebecca who was amazing! helped us plan out our trip and the routes to take with a perfect location for the hotel. We?d not realised how far out the ones we?d been looking at were but Rebecca sorted it all for us and booked all the extras we needed in one. Will always come back to book here :D
February 2024 by Debbie Freeman
We booked an holiday today at tui drakehouse katy booked our holiday , she was so helpful
February 2024 by gerald mallen
Visited TUI Drakehouse today and were greeted by Katy, who was extremely friendly and helpful and very professional. Thank you Katy for a lovely experience, we will hopefully be back to book with you again soon
February 2024 by Holly Brown
Had a lovely experience with Katy she handled booking for a big so well while giving us a giggle
February 2024 by Amber Ashton
I had a great morning booking my holiday to Mexico. I couldn?t have done it without the lovely Katy who gave me all the information on the location as well as lots of fun things to do when we get there! She was lovely and I will come back to TUI to book my next one!!!
January 2024 by Lauren Croll
Eve was fantastic! Booked a family holiday with ease. Explored lots of options and changed our minds multiple times but Eve accommodated us with a big smile. Thank you! We can't wait!
January 2024 by Loren Parkinson
Just booked here and so happy with the service! Jennifer was amazing from start to finish and will not book anywhere else 10/10
January 2024 by Jean Bailey
Booked in store with a lovely sales assistant Tom, really quick and easy would recommend
December 2023 by AwayDays
Shoutout to Eve, dealt with her on the phone, really helpful and friendly to deal with :)
December 2023 by Olivia Boulton
Booked my holiday with Chelsi who was a great help and a fantastic asset to your team! Thanks again Chelsi ??