October 2023 by Annette Barnes
Came in to collect one item sent across from Google hospital explained what it was. Pharmacy assistant confirmed it had arrived. After waiting about 30 mins. Was handed wrong items as they had filled my repeat prescription instead, which was only requested yesterday and should have been ready next Friday. Took another 15 minutes to do the correct item. It was a really good pharmacy before weldricks took over now it's a shambles, problems nearly every time I go in. Such a shame.
August 2023 by Gary Speight
Great staff, always friendly and helpful. Staff always seem to be working hard there.
March 2023 by Paul Summerfield
The processing of prescriptions is an absolute farce. The first line of defence for staff is to ask if it has actually been sent. When you answer three days ago they then proceed to look through a box of paper prescriptions. Then they proceed to look on the first computer. Still nothing, then proceed to the back of the work area and go through another raft of paper. Then there?s another computer to check. Still nothing. How about checking the shelves full of baskets and yesss! Prescription found?.but we only have two items so can you come back tomorrow. In this day and age, a complete third world way of managing orders. If any other company ran like this they would be out of business in 6 months.
Ten people working in the place so a message stuck up saying delay expected due to shortage of staff!!
Latest farce is that it will take seven days to process repeat prescriptions. Funnily enough it took them 48 hrs last week as it confirms on the label when it was processed and dropped in the basket. This was 24 hours QUICKER than normal yet it then sat in the basket for five days waiting for a collection. On this basis I hope you build an extension to store all the orders waiting for collection due to your seven day rule.
Personally, it won?t bother me any more. I?m transferring to Boots who seem to be able to find an order straight away without any fuss and turn it round in half the time?Weldricks?.your loss !!
January 2023 by Kevin Marshall
Use this pharmacy all the time, closest to my doctors friendly staff and opening hours accommodate for many people's needs.
July 2022 by J Scott
The pharmacy here (Ali I think) is spot on, nothing too much trouble
May 2022 by Rachel Coult
Great professional services at this pharmacy, any member of staff more than happy to help with anything or any queries. The pharmacist is extremely courteous and professional on a number of times he has carried mine and my children's prescriptions out to the car nothing is ever too much trouble. The staff are friendly and nothing is too much trouble.This pharmacy is always clean and well stocked and if you ever need to speak to the pharmacist he is more than happy to take you in the private room and speak to you in there and give you the best advice he can give.
May 2022 by Dave Plumber
Always helpful and efficient staff
January 2022 by Mark Burgess
Just been to Weldricks and four people were waiting to be served most staff were busy but the ginger lad was to busy looking at a young lady .When I asked can I leave my repeat prescription he was very rude to me do the staff get proper training like how to be polite to people? I don't think so .
January 2022 by Rita Hemingway
1st time using this pharmacy. Lovely service. Young man carried my prescription to the car for me. The k you. I will use this place again.
September 2020 by Evette Sherwood
Polite, courteous staff quick service
June 2018 by stu haynes
Less busy than the pharmacy at Field side. Less waiting but still very professional. Much better experience altogether.
