I was hoping my usual trip to fox valley card factory would be my usual , smiles and great customer service but to my suprise when I went in the other day I was deeply unimpressed. I heard a member of staff , not knowing her name , talking very badly about another member of staff. She was using not so nice phrases and laughing... read full comment
October 2024
I have used Card factory for many years but as of today I will never use it again. I was in the Fox valley outlet when I was pounced upon asking if I needed assistance. I'm sure I don't look frail or infirm. I was discussing with my husband how old our granddaughter was and whether or not to get her a number on her card.... read full comment
May 2024
Same everywhere. My wife uses them all the time. I dread being there when she's choosing cards. Not my favourite pass time